Store Director
3 weeks ago
We are seeking a highly skilled and experienced Retail Store Leader to join our dynamic team at Bloobloom. As a Store Director, you will be responsible for driving sales growth, maintaining high customer satisfaction, and leading by example in a fast-paced retail environment.
About Us:We are a forward-thinking startup that prioritizes design and technology to revolutionize the way people buy glasses. Our mission is to provide an exceptional customer experience while making a positive impact on society.
Key Responsibilities:- Deliver exceptional customer service and demonstrate commercial acumen to drive top sales performance.
- Foster a culture of beautiful service by leading by example and coaching staff in the moment.
- Minimize stock loss, maintain up-to-date displays, and ensure an immaculate store environment.
- Maintain our high standards throughout the store at all times.
- Adopt a coaching-focused approach to prioritize development and growth over traditional management methods.
- Develop a high-performing team driven by strong cultural values, including frequent reviews, coaching, and role modeling.
- Be the voice of the customer, advocating for needs and issues across departments.
- Maintain a high standard of work according to our QA system and British Standards.
- Build and maintain good working relationships with all staff, both within the store and organization-wide.
- Assist in recruitment, onboarding, training, and development of employees.
- At least 5 years of experience as a Store Manager or similar role.
- Exceptional oral and written communication skills.
- A customer-centric mindset and approach.
- Efficient multitasking and prioritization skills.
- A solid grasp of numbers and ability to report accurately.
- Ability to learn and use new software and platforms quickly and efficiently.
- Prior experience in the optical industry is advantageous.
- An opportunity to join a dynamic and ambitious startup.
- A collaborative team of highly motivated individuals.
- Exceptional scope for progression and development.
- An open and supportive environment where you can make a real impact.
- Spacious and modern new stores with excellent staff facilities.
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