Accounts Receivable Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Accounts Receivable Administrator to join our team at Heidelberg Materials AG. As a key member of our Customer Accounts department, you will be responsible for providing excellent customer service, processing transactional activities, and ensuring compliance with appropriate processes and controls.
Key Responsibilities- Provide exceptional customer service to internal and external customers, utilizing our First Line Support model where implemented.
- Process all transactional activities through the relevant workflow tool, ensuring accuracy and efficiency.
- Ensure compliance with appropriate processes and controls, supporting the team to maintain up-to-date documentation.
- Effectively escalate non-standard requests or issues, ensuring timely resolution.
- Work within agreed Service Level Agreements (SLAs) on a right-first-time basis, maintaining high levels of accuracy and productivity.
- Maintain confidentiality and integrity in all aspects of the role, adhering to company policies and procedures.
- Keep accurate records to enable correct reporting, supporting business decisions and strategic planning.
- Embrace department and wider SSC initiatives, actively participating in personal development and continuous improvement.
- Collaborate with the team to achieve targets, promoting a positive and supportive work environment.
- Experience in accounts receivable and credit control, with a strong understanding of financial operations.
- Excellent interpersonal skills, with the ability to support and drive others.
- Basic Microsoft Office skills, with proficiency in Excel.
- Excellent data entry skills, with attention to detail and accuracy.
- Excellent written and oral communication skills, with the ability to articulate complex information clearly.
We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. Our benefits package includes:
- Study support for AAT, CIMA, and CICM qualifications.
- Training and development opportunities, tailored to individual needs.
- A competitive salary, ranging from £24,500 to £27,000, dependent on experience.
- A generous pension scheme, with up to 15% employer contribution.
- Life assurance, providing peace of mind for you and your loved ones.
- 27 days' holiday, excluding bank holidays, plus agile working arrangements.
- Flexible working, with opportunities for remote work and flexible hours.
- Enhanced family-friendly policies, including maternity, paternity, and parental leave.
- A paid volunteering day, supporting community engagement and social responsibility.
- Employee assistance program, providing mental health support and resources.
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