Sales Performance Associate
3 days ago
At Charles Tyrwhitt, our purpose is to 'Make it easy for men to dress well.' We take pride in providing stylish solutions for every occasion. Our flagship store is located on London's famous Jermyn Street, and we have a global presence with offices in London Bridge, Manhattan, and Milton Keynes.
Job OverviewWe are seeking a Senior Sales Assistant to join our team in Cheltenham. The ideal candidate will have previous experience in retail or hospitality, ideally with some exposure to store management. The main objective of this role is to support and lead the sales team to exceed targets, maximise KPIs, and deliver first-class customer service.
Responsibilities- Support and lead the sales team to achieve sales targets
- Provide expert advice on CT selling skills to drive store targets
- Manage customer appointments, wedding party appointments, and ensure an excellent in-store experience
- Assist with operational, compliance, and admin tasks to ensure smooth daily store running
The ideal candidate will have:
- Previous experience in retail or hospitality
- Previous experience in store management (ideally)
- A passion for customer service and selling
We offer:
- Competitive salary (£24,000 - £28,000 per annum)
- Quarterly bonus scheme
- Uniform allowance
- Staff discount
- Cycle-to-work scheme
- Relocation packages
- Professional development opportunities
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