Senior Oracle Fusion Support Specialist

4 weeks ago


Portsmouth, Portsmouth, United Kingdom Damia Group Full time

Fusion Support Role Overview

We are seeking a highly skilled Fusion Support Analyst to join our team at Damia Group. As a Fusion Support Analyst, you will be responsible for providing functional and technical support for Fusion HR, Payroll, and Self-Service Functionality.

Key Responsibilities:

  • Provide second and third-line support for Fusion HR, Payroll, and Self-Service Functionality.
  • Share system administration activities with colleagues within the team.
  • Participate in daily Triage meetings to review and prioritise system incidents, development requests, and upgrade testing.
  • Responsible for expert functional and technical support of Oracle Cloud Fusion and associated systems.
  • Design, build, and maintain appropriate solutions using Oracle Cloud Technology or other technical tools.
  • Produce and operate clear project plans, manage contractor access, lead the projects, and manage project deliverables against agreed targets.
  • Undertake business impact analysis of all Oracle upgrades, delivering clear reports to SMEs and agree clear and effective test plans for upgrades or developments.

Requirements:

  • Experience working with Oracle technologies, specifically Fusion in a support or implementation role.
  • Experience configuring Oracle HCM Core, Oracle Payroll, Oracle Time and Labour, Oracle Absence and Benefits, and Oracle Compensation.
  • Experience writing/modifying SQL and Oracle Fast Formula for all HCM and Payroll related modules.
  • Experience troubleshooting a variety of incidents and errors (e.g. BPM Workflow Errors, Payroll Process Errors, Locked Records, Incorrect Behaviour of any processes).

About Damia Group

Damia Group is a leading recruitment agency providing permanent and temporary staffing solutions to various industries. We are committed to delivering exceptional service and supporting our clients in finding the best talent for their organisations.



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