Retail Assistant
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and working collaboratively with colleagues to achieve our store standards.
Key Responsibilities
- Provide exceptional customer service, putting the customer first and ensuring a positive shopping experience.
- Deliver 'best in town' standards through presentation, availability, and maintaining a clean and tidy store environment.
- Develop strong product knowledge to sell and recommend our products and services to customers.
- Proactively engage with customers to understand their needs and make recommendations.
- Work as part of a winning team, adapting to a fast-paced environment and supporting colleagues to achieve daily activities.
Requirements
- Strong communication and listening skills.
- Great organisation skills and attention to detail.
- A passion for providing great customer service.
- Ability to work as part of a team, supporting colleagues and helping to deliver daily activities.
What We Offer
We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.
We are proud to be an inclusive employer, and we want our colleagues to feel welcome and free to be themselves with us.
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