Public Relations Specialist

7 days ago

London, Greater London, United Kingdom Motability Operations Full time
About the Role

We are seeking a highly skilled PR Executive to join our team at Motability Operations. In this exciting role, you will play a key part in shaping the way our organization is understood and talked about externally.

Your primary responsibility will be to support the delivery of all our corporate communications and PR activity, helping us promote the success of Motability Operations externally to different audiences and through various channels, while protecting our reputation at all times. You will work closely with external and internal partners and the media to deliver effective and consistent communications in support of our business goals.

Key Responsibilities:
  • Oversee our in-house press office function in support of our media relations strategy, including being the first point of contact for journalist enquiries, researching, writing and distributing press releases, corporate news stories and case studies, developing briefs and key messaging for spokespeople and to support our narratives, and helping to develop our media monitoring and evaluation processes and systems.
  • Support the senior communications manager to deliver the organization's innovation communications strategy and showcase our work in the innovation space.
  • Provide copyediting and proofreading support for our corporate publications.
  • Provide business support to the media and communications team, including support with budgets, booking meetings and travel arrangements.
  • Work with the wider communications and engagement team, as well as the brand and marketing teams, to maximize opportunities to raise awareness and manage the reputation of both Motability Operations and the Motability Scheme.
  • Work with the Motability charity communications team to ensure both organizations are informed of current and upcoming projects as appropriate, and to maintain a positive public profile of the Motability Scheme.

About You

To be successful in this role, you will need to be passionate about delivering successful communications and understand the role of PR in managing an organization's reputation. You will also need to be creative, flexible and able to take complex information and translate it into plain English. Excellent written and verbal communication skills are essential, as well as the ability to adapt your style for different audiences. You will also need to be comfortable working in a fast-paced environment and be very organized, able to manage multiple projects, priorities and deadlines successfully. If you are a team player who can work with people of all levels of the organization, this could be the perfect role for you.

Minimum Criteria:
  • Experience working in a communications or PR role, either agency or in-house, with media relations particularly desirable.
  • A keen eye for detail and excellent copywriting skills.
  • Experience in reporting against campaign and communications objectives.
  • Ability to work effectively with many different external and internal stakeholders.
  • Experience of administrative and team support.
  • Strong analytical skills and able to communicate complex information effectively.

About the Company

Motability Operations is a unique organization, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions, We drive change, and We care. As a Motability Operations team member, the benefits you can expect are:

Competitive reward package including an annual discretionary bonus, 15% non-contributory pension, 28 days annual leave with option to purchase and sell days, 1 day for volunteering, Funded Private Medical Insurance cover, Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme, Life assurance at 4 times your basic salary, Funded health screening for over 50s, Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, Employee Discount Scheme with an app to save on the go, Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees, Generous family leave policies.

We believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first-rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

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