Operational Support Specialist

6 days ago

Bracknell, Bracknell Forest, United Kingdom ABM UK Full time
About the Role

We are seeking an experienced Operational Support Specialist to join our team at ABM UK.

This is a fantastic opportunity for someone who thrives in a fast-paced environment and has excellent administrative skills.

Job Summary

The successful candidate will be responsible for providing high-quality support to the management team, ensuring the smooth operation of our facility services.

This role involves dealing with telephone queries, raising requisitions, ordering materials, and generating reports.

Key Responsibilities
  • Deal with all telephone queries from clients or control, issuing instructions and requests to staff via base station.
  • Raise sub-contract and material requisitions as per Company procedures; chase up delayed receipt of requisitions.
  • Order any materials required for the site.
  • Raise appropriate invoice POs in a timely fashion.
  • Assist in the generation of management reports.
  • Collate and distribute the waste management report.
  • Maintain site budgets.
  • Ensure all training records are up to date.
  • Ensure that filing administration is up to date and that site maintenance files are auditable.
  • Organise incoming and outgoing post daily.
  • Organise with contractors' repairs to machinery and book in visits.
  • Collate timesheets to deadline.
Required Skills and Experience

To be successful in this role, you will need:

  • High attention to detail.
  • An ability to work under pressure.
  • Able to work both independently and as part of a team.
  • An ability to quickly adapt to a very busy operational environment.
  • A reliable and flexible approach to work.
  • A willingness to learn.
  • Excellent written and verbal communication skills in English.
  • Proficient in Microsoft.
Benefits

We offer a range of benefits to support your physical and mental wellbeing, including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
  • Mental Health support and Life Event Counseling.
  • Get Fit Programme.
  • Financial and legal support.
  • Cycle to work scheme.
  • Access Perks at Work, our innovative employee app where you can find:
    • Perks: discounts, gift cards, cashback, and exclusive offers.
    • Life: Search for resources and tools on topics ranging from family and life to health, money, and work.
    • Support: Online chat or telephone service for urgent support in a crisis.

For more information about ABM's benefits, visit our careers page.

About Us

ABM UK is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, we provide essential services that improve the spaces and places that matter most. Our comprehensive array of facility services includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. We deliver these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues, and more. In the UK, we're proud to service iconic sites across the country with more than 10,000 team members.

We are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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