Senior Service Advisor Role
4 days ago
Octane Recruitment is pleased to offer a challenging opportunity for an experienced Senior Service Advisor to join their client's main dealership in Bristol.
About the Role:
- Provide exceptional customer service, ensuring a positive experience for all customers visiting the dealership.
- Work closely with the aftersales function, supporting junior service advisers, workshop controllers, and the service manager.
- Identify opportunities to upsell existing products to new and existing customers.
Responsibilities:
- Meet and greet customers, providing a warm welcome to the dealership.
- Ensure all customer interactions are professional and courteous.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
Requirements:
- High-quality customer service experience (not necessarily in the motor trade).
- Excellent communication and interpersonal skills.
- Familiarity with Kerridge or Pinnacle would be beneficial.
- A full UK driving license.
Benefits:
- Brand-accredited training and support.
- Career progression and development opportunities.
- Flexible working patterns.
- Generous long-service and loyalty awards.
- An Employee Assistance Programme.
- Life assurance.
- A Cycle to Work scheme.
- An Eyecare voucher scheme.
- A Pension scheme.
- 22 Days annual leave and bank holidays.
Location: Bristol, UK
Salary: £27,000 basic plus bonus, estimated total package circa £33,000 per annum.
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