Senior Service Advisor Role

4 days ago


Bristol, Bristol, United Kingdom Octane Recruitment Full time
Senior Service Advisor Role

Octane Recruitment is pleased to offer a challenging opportunity for an experienced Senior Service Advisor to join their client's main dealership in Bristol.

About the Role:

  • Provide exceptional customer service, ensuring a positive experience for all customers visiting the dealership.
  • Work closely with the aftersales function, supporting junior service advisers, workshop controllers, and the service manager.
  • Identify opportunities to upsell existing products to new and existing customers.

Responsibilities:

  • Meet and greet customers, providing a warm welcome to the dealership.
  • Ensure all customer interactions are professional and courteous.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.

Requirements:

  • High-quality customer service experience (not necessarily in the motor trade).
  • Excellent communication and interpersonal skills.
  • Familiarity with Kerridge or Pinnacle would be beneficial.
  • A full UK driving license.

Benefits:

  • Brand-accredited training and support.
  • Career progression and development opportunities.
  • Flexible working patterns.
  • Generous long-service and loyalty awards.
  • An Employee Assistance Programme.
  • Life assurance.
  • A Cycle to Work scheme.
  • An Eyecare voucher scheme.
  • A Pension scheme.
  • 22 Days annual leave and bank holidays.

Location: Bristol, UK

Salary: £27,000 basic plus bonus, estimated total package circa £33,000 per annum.



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