Mail Delivery Specialist

2 weeks ago


London, Greater London, United Kingdom Royal Mail Full time

Delivering Excellence in Our Community

We are looking for an enthusiastic and self-motivated individual to join our team as a Mail Delivery Specialist. As a vital part of our delivery network, you will play a key role in bringing smiles to people's faces by delivering their mail and parcels.

About the Role

In this exciting opportunity, you will be responsible for collecting and delivering mail and parcels across Stockwell and surrounding areas. You will work independently, using your excellent navigation skills and knowledge of the local community to ensure timely and efficient deliveries.

Your Key Responsibilities

  • Collect and deliver mail and parcels from the London Victoria Delivery Office and other locations
  • Work 40 hours per week, 5 days across Monday to Sunday, with some flexibility to adapt to changing operational demands
  • Use your initiative to problem-solve and respond to customer queries
  • Provide exceptional customer service, ensuring a positive experience for every person you meet
  • Collaborate with colleagues to achieve team goals and objectives

About You

To succeed in this role, you will need to be:

  • Upbeat, independent, and self-motivated, with a strong sense of responsibility
  • Organised, punctual, and able to work effectively in a fast-paced environment
  • A people-person, with excellent communication and interpersonal skills
  • Happy to work outdoors in all weather conditions, walking long distances to complete your route
  • Committed to providing exceptional customer service, always putting the needs of others first

What We Offer

In return for your hard work and dedication, we offer a competitive package that includes:

  • A salary of £14.87 per hour, paid monthly
  • Overtime paid at 1.25 times the normal hourly rate
  • 22.5 days annual leave, rising with length of service (pro-rata)
  • Full uniform provided, plus opportunities to develop your career through our trainee manager roles and Apprentice Schemes
  • Excellent family-friendly support, including enhanced maternity pay, paternity leave, adoption leave, and shared parental leave
  • Access to a range of benefits, including company pension scheme, discounts on high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership


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