Commercial Store Director

3 weeks ago


London, Greater London, United Kingdom SKINNYDIP Full time

Skinnydip is seeking a Commercial Store Director to lead our London stores to continued growth and success. This role requires a strong leader with at least 1 year of experience in retail/customer service management.

Responsibilities:
  • Commercially manage both stores, driving sales and customer satisfaction through effective leadership and strategy.
  • Develop and implement plans to minimize labor costs and maximize productivity.
  • Maintain store operations and customer service standards by arranging cover for absences and unplanned events.
  • Drive sales and revenue growth through performance management and online customer service excellence.
  • Communicate company updates and promote a culture of transparency and open communication.
  • Implement cash handling procedures to minimize risk and ensure accurate financial reporting.
  • Optimize inventory levels and reduce waste through effective stock control.
Requirements:
  • Strong commercial acumen and ability to inspire and motivate a team.
  • Exceptional customer service skills and commitment to store standards.
  • High standards and fast-paced decision-making capabilities.
  • Organized and resourceful approach to managing multiple priorities and deadlines.
  • Breadth of knowledge about the brand and its products.

The successful candidate will have a competitive salary of £49,000 - £59,000 per annum.



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