Client Operations Specialist

4 weeks ago

London, Greater London, United Kingdom CV Library Full time

We are seeking an experienced Client Operations Specialist to join our team at CV Library. As a Client Operations Specialist, you will play a key role in the development of our luxury bathroom sales operations. Based in Dartford, Kent, this role offers a unique opportunity to work with a well-established supplier and contribute to the growth of our business.

Purpose of the Role

This role is responsible for creating quotes, managing project deliveries, and maintaining accurate records of customer and supplier communications. The ideal candidate will have excellent communication skills, knowledge of Excel, and the ability to understand detailed customer requests.

Key Responsibilities
  1. Create quotes on excel and in Bistrack from BDM leads.
  2. Populate quotes with digital images of products.
  3. Update quotes in line with customer and BDM amendments.
  4. Participate in business meetings to support the BDM.
  5. Create Operation and Maintenance (O&M) manuals.
  6. Create quotes on Bistrack and convert to sales.
  7. Place purchase orders (P/O's) with suppliers, file order confirmations, manage the delivery of the P/O's and answer queries on price.
  8. Maintain record of customer and supplier communications on Bistrack sales order and P/O notepads.
  9. Organise deliveries to customers in line with customer call offs.
  10. Organise and invoice direct deliveries to customers and book in direct delivery P/O's.
  11. Organise exports and raise appropriate commercial documentation.
  12. Manage customer credit and cash accounts in line with company policy, communicating with customers and Sales Ledger.
  13. Report customer service queries in line with company procedure.
  14. Request collections in line with company procedure.
  15. Communicate with customers to promote repeat business.
  16. Responsible for achieving targets for value of deliveries and proportion of direct deliveries.
  17. Responsible for achieving targets for value of inventory held in the warehouse, including deleting unwanted lines and reducing dead special creation.
  18. Maintain up to date knowledge of company operating systems, for example Bistrack.
  19. Develop product knowledge.
  20. Collaborate with different departments to find solutions.
  21. Develop relationships with suppliers.
  22. Comply with the company Health and Safety policy.
  23. Follow reasonable management requests.

The salary for this role is approximately £30,000 per annum, plus benefits. If you have excellent communication skills, knowledge of Excel, and experience in client operations, we encourage you to apply.

  • Technical Operations Lead

    2 days ago

    London, Greater London, United Kingdom Client Server Full time

    Job DescriptionWe are seeking a Senior DevOps Specialist to join our technical operations team in London or work from home. This is an exciting opportunity for a talented technologist to drive our technology roadmap and ensure seamless delivery of services to our clients.Key Responsibilities:Design and implement cloud infrastructure solutionsLead technical...

  • Travel Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Specialist Recruitment Limited is seeking a skilled Travel Operations Specialist to join our team. As a Travel Operations Specialist, you will be responsible for managing travel bookings and arrangements for our clients across various destinations.About the RoleThis is an exciting opportunity to work in a fast-paced environment and use your skills to...

  • Manufacturing Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom Rockfield Specialist Recruitment Full time

    We are seeking a highly skilled Manufacturing Operations Specialist to join our client's team. As a specialist in sustainable manufacturing services, our client is committed to delivering high-quality products while minimizing environmental impact.In this role, you will be responsible for managing all aspects of manufacturing operations, including...

  • Administrative Operations Specialist

    1 week ago

    London, Greater London, United Kingdom Rockfield Specialist Recruitment Full time

    Job Summary:We are seeking a highly skilled and organized Administrative Operations Specialist to join our team at Rockfield Specialist Recruitment. This role is ideal for someone with strong administrative skills, excellent communication abilities, and the ability to work independently.About the Role:The successful candidate will be responsible for...

  • Financial Operations Specialist

    4 days ago

    London, Greater London, United Kingdom Tether Operations Limited Full time

    Tether Operations Limited is seeking a highly skilled Financial Operations Specialist to enhance organizational efficiency and lead the development of streamlined processes with a strong emphasis on financial operations.The ideal candidate will excel in creating and implementing robust workflows, leveraging technology to optimize financial and operational...

  • Operations Specialist

    7 days ago

    London, Greater London, United Kingdom Mason Blake Full time

    About the JobWe are looking for a highly skilled Operations Specialist to join our Client Support team at Mason Blake.The ideal candidate will have a proven track record of delivering high-quality client service and a strong understanding of operational processes.The successful candidate will be responsible for managing day-to-day operational issues,...

  • Client Success Operations Specialist

    3 days ago

    London, Greater London, United Kingdom Collinson Full time

    Job OverviewWe are seeking a highly motivated and organized Client Success Operations Specialist to join our team in London. This is a 12-month contract opportunity that offers the chance to work with a global leader in travel enhancement products.The successful candidate will be responsible for supporting our Client Account Managers with day-to-day...

  • Financial Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom Rockfield Specialist Recruitment Full time

    The Rockfield Specialist Recruitment is seeking a highly skilled Financial Operations Specialist to join their dynamic and close-knit team. The successful candidate will be responsible for the financial aspects of project control, working closely with operations from tendering/planning/pricing stages through to conclusion and breakdown.Key...

  • Operational Transformation Specialist

    4 weeks ago

    London, Greater London, United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Transform Operations with ExcellenceWe are seeking an experienced Operational Transformation Specialist to join our team at Reinvigoration, a leading operations transformation consultancy.About the RoleThis is a client-facing position that requires strong business analysis skills, excellent communication and facilitation abilities, and a proven track record...

  • Technical Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom Motability Operations Limited Full time

    We are seeking a highly skilled Technical Operations Specialist to join our team at Motability Operations Limited. This role offers an excellent opportunity for someone with a strong background in technical operations, cloud computing, and infrastructure management to help us deliver high-quality solutions that meet the needs of our...

  • Motability Operations EV Training Specialist

    2 weeks ago

    London, Greater London, United Kingdom Motability Operations Limited Full time

    Job Summary:We are seeking a highly skilled Motability Operations EV Training Specialist to join our team, responsible for facilitating engaging, interactive, and effective Electric Vehicle (EV) training to Motability Sales Specialists and Customer Services employees.Key Responsibilities:Collaborate with the Customer Service Content Design Team, operational...

  • Cloud Infrastructure Specialist

    2 days ago

    London, Greater London, United Kingdom Client Server Full time

    Job DescriptionWe are seeking a skilled Cloud Infrastructure Specialist to join our team at Client Server.About the Role:This position involves supporting and maintaining highly scalable operations functions for a gaming/gambling client.The ideal candidate will have strong experience with OpenStack infrastructure and be proficient in developing and...

  • Client Group Operations Specialist

    3 weeks ago

    London, Greater London, United Kingdom Royal London Full time

    We are looking for a talented Client Group Operations Specialist to join our team at Royal London Asset Management. The estimated salary for this role is £38,000 - £50,000 per annum, depending on experience.The ideal candidate will have a sales/operations background with knowledge of the relevant processes and robust data skills. Analytical skills and a...

  • Facilities Operations Specialist, Client Services

    7 days ago

    London, Greater London, United Kingdom CBRE Full time

    Job DescriptionWe are seeking a highly skilled Facilities Operations Specialist to join our team in EMEA. The successful candidate will be responsible for managing the daily operations of our client's facilities, ensuring a smooth and efficient service delivery.Main Responsibilities:Managing the day-to-day operations of client facilities, including...

  • Cloud Infrastructure Specialist with OpenStack Expertise

    2 days ago

    London, Greater London, United Kingdom Client Server Full time

    Job Title: Cloud Infrastructure Specialist with OpenStack ExpertiseAbout the Role:We are seeking an experienced Cloud Infrastructure Specialist to join our team as an OpenStack Engineer. The successful candidate will have advanced knowledge of OpenStack, Linux Systems Administration, and experience with Ansible and Kubernetes.The ideal candidate will be able...

  • Client Relations Director

    2 days ago

    London, Greater London, United Kingdom Motability Operations Ltd Full time

    About the RoleWe are looking for a Client Relations Director to join our team at Motability Operations Ltd. As a key member of our Public Affairs and Stakeholder team, you will play a crucial role in building and maintaining relationships with industry and disability groups.Main Responsibilities:BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH KEY STAKEHOLDERS,...

  • Client Liaison Specialist

    2 days ago

    London, Greater London, United Kingdom Kinovo Group plc Full time

    Job Title: Client Liaison SpecialistWe are seeking an experienced Client Liaison Specialist to join our team at Kinovo Group plc.As a key member of our operations team, you will be responsible for building strong relationships with clients and residents, ensuring that their needs are met and expectations exceeded.The ideal candidate will have excellent...

  • Administrative Assistant

    1 week ago

    London, Greater London, United Kingdom Rockfield Specialist Recruitment Full time

    About the Role:At Rockfield Specialist Recruitment, we are seeking a highly motivated and organized Administrative Assistant - Operations to join our team. In this role, you will provide administrative support to the operations team, ensuring the smooth day-to-day functioning of our business.Responsibilities:Providing administrative support to the operations...

  • Ecommerce Integration Specialist

    1 day ago

    London, Greater London, United Kingdom Client Server Full time

    Role OverviewA highly skilled Software Engineer with experience in integrating SDKs and plugins is required to join our team at Client Server. As an Ecommerce Integration Specialist, you will develop client-facing software and collaborate with the Integrations Team to ensure a smooth integration experience.We're looking for someone with strong software...

  • Client Experience Specialist

    4 days ago

    London, Greater London, United Kingdom RedCat Solutions Ltd Full time

    We are seeking a highly skilled Client Experience Specialist to join our team at RedCat Solutions Ltd. As a Performance Manager, you will be responsible for managing the day-to-day operations of client accounts and providing exceptional customer service.Key Responsibilities:Developing media strategies and coordinating with internal teams to meet client...