Housing Services Coordinator
1 month ago
About the Role
We are seeking a skilled Housing Options Officer to join our team at Three Rivers District Council. As a key member of our Housing Services Department, you will play a vital part in delivering a high-quality, customer-focused housing advice service to residents.
Key Responsibilities
- Investigate and advise customers on their housing needs and options, ensuring the Council's statutory obligations related to housing advice and homelessness services are met.
- Assist customers with applications for housing support and liaise with external agencies and support services.
- Work with the Housing Solutions Manager to assess homelessness cases and allocate resources.
- Maintain accurate records and data for service reporting.
Requirements
- Effective communication skills and the ability to deal sensitively with members of the public.
- The ability to work both independently and as part of a team.
- Strong organisational and time management skills.
What We Offer
- A competitive salary of £33,064 - £37,636 per annum.
- 28 days holiday, rising to 30 days with service.
- Generous employer contribution pension scheme.
- Life assurance.
- Flexible working opportunities.
- Career development.
- Free on-site parking.
- Cycle-to-work scheme.
- Discounted leisure centre membership.
- Employee volunteering schemes.
- Access to discounted activities and days out.
This is a fantastic opportunity for an enthusiastic individual to join our Housing Services Department and contribute to a great working environment.
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