Innovation Service Leader
4 weeks ago
We are looking for a talented Digital Service Advisor to join our team at Virgin Money. As a key member of our digital banking innovation team, you will play a crucial role in shaping the future of our mobile and online banking platforms.
Key Responsibilities- Develop and maintain a deep understanding of our digital banking platforms and products.
- Provide exceptional customer experience by resolving queries and issues efficiently and effectively.
- Collaborate with colleagues across our contact centres to ensure seamless customer interactions.
- Stay up-to-date with the latest digital trends and tools to continuously improve the digital journey.
- A strong background in working within a fast-paced, technology-led customer service environment.
- Impeccable communication skills and experience of making informed decisions in a Contact Centre environment.
- A proven track record of assisting vulnerable customers by asking questions and providing support.
- Flexible and positive working approach to suit customer needs and business demands.
- Experience of using Microsoft Office applications.
- Generous holiday package of 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover, income protection, and life assurance.
- Flexible benefits include Cycle to Work, wellness, and health assessments, and critical illness.
This role offers an estimated salary range of £23,500 - £25,000 per annum, with a hybrid working arrangement between Gosforth and Glasgow area with some remote working. We require confirmation that you have the right to work in the UK.
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Innovation Growth Leader
2 weeks ago
Glasgow, Glasgow City, United Kingdom Brain Innovation Ltd Full timeDrive Business Growth as a Senior Business Development Executive at Brain Innovation LtdWe are seeking a results-driven Senior Business Development Executive to lead our sales efforts and drive business growth at Brain Innovation Ltd. This individual will be responsible for identifying new opportunities, building relationships, and delivering...
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Enterprise Innovation Leader
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeIn this exciting role as Enterprise Innovation Leader at Barclays, you will lead the development and implementation of innovative technologies and strategies to drive business growth and improve customer experience. You will work closely with cross-functional teams to design, build, and deploy cutting-edge solutions.Main Responsibilities:Identify and...
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Leader in Research and Innovation
2 weeks ago
Glasgow, Glasgow City, United Kingdom Glasgow Caledonian University Full timeJob SummaryGlasgow Caledonian University is seeking a highly experienced leader to join its team as the inaugural Director of Research and Knowledge Exchange Services (RKES). This is an exciting opportunity to shape the future of research and innovation at the university.The successful candidate will be responsible for leading the development of a newly...
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Principal Design and Innovation Leader
3 weeks ago
Glasgow, Glasgow City, United Kingdom Contract Scotland Full timeAs a Principal Design and Innovation Leader at Contract Scotland, you will play a key role in driving the successful delivery of complex projects. With a competitive salary range of £80,000 - £110,000 per annum, this position offers a comprehensive benefits package designed to support and enrich your professional journey.The ideal candidate will be an...
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Technology and Innovation Leader
2 weeks ago
Glasgow, Glasgow City, United Kingdom Workonblockchain Full timeCompany Overview">Kura is a cutting-edge technology firm that specializes in harnessing the power of innovation to drive business growth. As a Senior IT Manager, you will be at the forefront of shaping our digital landscape and ensuring seamless operations.">Salary: 65,000 - 70,000 GBP per year">Your Responsibilities">">Develop and execute an IT strategy...
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Corporate Service Head
4 days ago
Glasgow, Glasgow City, United Kingdom Scottish Fire and Rescue Service Full timeJob OverviewEstimated salary: £100,000 - £120,000 per annum. Based at SFRS Headquarters in Cambuslang, you will work collaboratively with the Board, Chief Officer, and Senior Leadership Team to develop and implement strategies that enhance the service's capabilities. This is an exciting opportunity for an exceptional leader to shape the future of Corporate...
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Community Care Services Leader
4 days ago
Glasgow, Glasgow City, United Kingdom Alzheimer Scotland Full timeSenior Leadership OpportunityAlzheimer Scotland is a leading charity in Scotland, dedicated to improving the lives of people affected by dementia.We are seeking a highly experienced leader to join our team as Community Care Services Leader. This is a challenging and rewarding role that requires someone with a passion for delivering high-quality services and...
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Strategic Innovation Leader
5 days ago
Glasgow, Glasgow City, United Kingdom Neoenergia SA Full timeKey ResponsibilitiesThis is an exciting opportunity to lead SP Energy Networks' innovation efforts and contribute to the company's Net Zero goals. The successful candidate will be responsible for developing and implementing an innovation strategy that drives engineering solutions for transmission and distribution networks.The role involves leading a team of...
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Business Innovation Leader
4 days ago
Glasgow, Glasgow City, United Kingdom Workonblockchain Full timeAbout the RoleAs an Enterprise Solutions Architect, you will be responsible for providing architectural vision for all IT systems, ensuring adherence to enterprise blueprints and driving digital transformation initiatives.ResponsibilitiesDevelop and maintain a deep understanding of the company's technology landscape and identify areas for improvement and...
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Financial Services Innovator
4 days ago
Glasgow, Glasgow City, United Kingdom Barclays Bank PLC Full timeWe are seeking a highly skilled Financial Services Innovator to join our team at Barclays Bank PLC. Based in Glasgow, this role will involve driving innovation and excellence through technology, focusing on credit risk and financial services.The ideal candidate should have experience working on Regulatory projects, such as Basel and IFRS9, and possess risk...
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Innovation Lead
2 weeks ago
Glasgow, Glasgow City, United Kingdom Iberdrola Renewables Full timeJoin Our Team:We're looking for an experienced Innovation Lead to join our team at ScottishPower, part of Iberdrola Renewables, one of the world's largest integrated utility companies and a world leader in wind energy.As an Innovation Lead, you'll be responsible for promoting a culture of continuous improvement, regularly reviewing and refining digital...
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Library Services Innovator
4 weeks ago
Glasgow, Glasgow City, United Kingdom Digital Preservation Coalition Full timeAbout the Role:This is an exciting opportunity to join the Digital Preservation Coalition as a Library Services Innovator. The successful candidate will be responsible for leading the strategic development of digital library services and activities, with a particular emphasis on open access/research, institutional repositories, digital preservation, and...
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Technical Innovation Leader
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Bank Plc Full timeAs a Java Engineer at Barclays Bank Plc, you will play a key role in designing, developing and improving software solutions that meet the needs of our customers and colleagues.About the OpportunityThis is an exciting opportunity for a talented software engineer to join our team and contribute to the development of software solutions that drive business...
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Innovation Experience Lead
3 weeks ago
Glasgow, Glasgow City, United Kingdom 83zero Limited Full timeAbout the OpportunityThis is an exciting opportunity to join a global leader in digital services as a Technical Strategy Advisor. You will be responsible for driving innovation in customer experience through CRM, marketing automation, and data analytics solutions.ResponsibilitiesDevelop technical strategies to meet business objectives.Collaborate with...
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Technical Innovation Lead
2 weeks ago
Glasgow, Glasgow City, United Kingdom 83zero Limited Full timeJob Title: Technical Innovation LeadAbout the Role:We are seeking a highly skilled Technical Innovation Lead to join our team at 83zero Limited. As a key member of our digital solutions team, you will be responsible for driving innovation in customer experience through CRM, marketing automation, and other emerging technologies.Responsibilities:- Develop and...
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Lead Developer and Innovator
2 weeks ago
Glasgow, Glasgow City, United Kingdom Amici Procurement Solutions Full timeAbout UsAmici Procurement Solutions provides a purchasing and inventory management service to biotech organizations, allowing them to focus on discovering transformative innovations. Our company was founded in 2005 and has since grown to become a market leader in the industry. We pride ourselves on delivering solutions of the highest standard and helping our...
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Digital Innovation Director
4 weeks ago
Glasgow, Glasgow City, United Kingdom ScottishPower Full timeAs a Digital Innovation Director at ScottishPower, you will play a vital role in shaping our digital strategy and driving innovation across our organisation. We are seeking an experienced leader with a strong understanding of data governance principles and AI technologies.You will be responsible for defining, implementing, and overseeing governance...
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Data-Driven Innovation Consultant
3 weeks ago
Glasgow, Glasgow City, United Kingdom Stafffinders Full timeWe're seeking a highly motivated Data-Driven Innovation Consultant to join our Professional Services team at Stafffinders in Glasgow. As a Data-Driven Innovation Consultant, you'll consult with technical leaders from various industries to pinpoint the R&D aspects of their projects that qualify for tax relief.The successful candidate will have a starting...
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Healthcare Leader
5 days ago
Glasgow, Glasgow City, United Kingdom Nuffield Health Full timeJob Description:Clinical Leader - Preoperative Assessments and Outpatients at Nuffield Health Glasgow Hospital.About Us:Nuffield Health is a leading private hospital in Scotland, specializing in orthopaedics, spinal surgery, ophthalmology, weight loss surgery, and cosmetic treatment. Located in the heart of Glasgow's West End, our hospital offers a unique...
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Procurement Leader
2 weeks ago
Glasgow, Glasgow City, United Kingdom Glasgow Full timeAbout the RoleThis is an exciting opportunity for a skilled Procurement Leader to join our team in Glasgow. The successful candidate will lead the tendering process for various categories of spend, including works, goods & services requirements.The Procurement Leader will report to an Operational Manager within the Corporate Procurement Unit, providing...