Assistant Shop Manager
4 weeks ago
As a key member of our FatFace team, you will play a vital role in driving sales, managing costs, and delivering our brand through the visual proposition. You will be responsible for creating a fun and inspiring atmosphere in line with our brand and culture, while ensuring the highest standards are maintained throughout the store according to company guidelines.
Key Responsibilities- Lead by Example: Demonstrate exceptional standards of behaviour, ensuring the integrity of the brand is maintained at all times.
- Develop and Train Your Team: Support the development of your team, including training, coaching, and appraisals to ensure they reach their full potential.
- Drive Sales and Performance: Analyze financial data, retail strategy, and local knowledge to maximize sales opportunities and support commercial decisions to drive store performance and exceed KPI targets.
- Manage Store Operations: Ensure the store is working to budget through effective scheduling, cost controls, and crew productivity.
- Implement the Retail Plan: Use effective planning and organizational skills to successfully implement the retail plan and achieve business objectives.
- Communicate with Head Office: Liaise with Head Office to influence and maximize the stock package where appropriate.
- Ensure Compliance: Adhere to company policies and procedures, including cash and stock, health and safety, office, security of premises, key holders, and loss prevention.
- Oversee Visual Merchandising: Execute the FatFace visual proposition to company standards, including leading sale/new season launches and floor moves.
- Champion the FatFace Vision: Champion the FatFace vision and values in store, keeping the customer at the heart of all decision-making.
- Provide Learning and Development Opportunities: Proactively provide crew with learning, development, and coaching opportunities to aid in achieving high-performing teams.
- Maximize Sales Opportunities: Use local knowledge and creativity to maximize sales opportunities that are unique to your market.
- 25 days holiday plus bank holidays.
- Perkbox online platform with amazing discounts, home workouts, wellbeing content, and popular brand discounts.
- THRIVE learning management system with access to 1000s of pieces of learning.
- Dental Insurance (employee-funded).
- Pension scheme and EAP support around the clock.
- Sick pay allowances.
- O2 phone discount.
- Sabbatical leave in line with service.
- Enhanced Family Friendly policies, including Maternity Leave.
- Refer a friend scheme.
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