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Night Supervisor

2 months ago

London, Greater London, United Kingdom Britannia Hotels Full time
Job Title: Night Supervisor

Join the Britannia Hotels team as a Night Supervisor and take on a challenging role that requires strong leadership and customer service skills.

About the Role:

The Night Supervisor will be responsible for managing the night team in the absence of the Night Manager, ensuring the team is aware of business and events within the hotel, and maintaining the cleanliness of public areas.

Key Responsibilities:
  • Manage the night team and ensure a smooth operation of the hotel
  • Provide excellent customer service to guests and ensure their needs are met
  • Conduct regular security walks and floor checks to maintain a safe environment
  • Prepare events and ensure accurate handovers for the next team on duty
What We Offer:
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum
  • Auto enrolment pension scheme

We are looking for an experienced Night Supervisor or Night Receptionist who is looking for a management position. If you have a passion for delivering exceptional customer service and leading a team, we would love to hear from you.