Case Management Specialist

3 days ago


Bristol, Bristol, United Kingdom Brave Human Capital Group Full time

We are seeking a Case Management Specialist to join our team at Brave Human Capital Group.

About the Role

You will be responsible for supervising a team of case workers and managing a caseload of 18–30-year-old ex-offenders or those at risk of offending, supporting these individuals through Key4Life's 7-step model. You will use your local knowledge and business connections to create real employment opportunities for these people to thrive.

Responsibilities:
  • Ensure your team upholds our standards and is compliant at all times.
  • Ensure all programme targets are met and reports are submitted in a timely manner.
  • Manage relationships with key stakeholders.
  • Oversee and manage a small caseload of participants, providing appropriate support according to their needs.
  • Provide on-the-ground support when required and assist with reporting requirements.
  • Create individual action plans for participants.
  • Support them in obtaining work, such as assisting with job applications, CV writing & benefit/housing applications when necessary.
  • Supervise and troubleshoot daily workload of the caseworkers.
  • Oversee any safeguarding concerns and ensure all processes are compliant.
  • To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system.
  • Continually update our secure database with the regional coordinator.
  • Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals and risk management of the participants.
  • Ensure all risk assessments and activity risk assessments are carried out and updated where necessary.
  • Be responsible for the allocation of referrals and ensure caseload management structures are in place.

Pension: We offer an auto-enrolment pension scheme or can sometimes support your private pension plan with up to 3% contributed by the charity.

Diversity, Equity, and Inclusion: We welcome applications from everyone with relevant skills and experience. This includes minority ethnic people, people with disabilities, younger people, LGBTQ+ people, and people with 'lived experience' relevant to our work.



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