Luxury Services Manager

2 weeks ago


London, Greater London, United Kingdom Insignia Group of Companies Full time

At Insignia Group of Companies, we are seeking an experienced professional to excel as our Luxury Services Manager. This high-profile role will be responsible for enhancing member experience through effective management of Concierge services and travel department. Our ideal candidate will possess at least 8 years' experience as a Concierge/Front Desk Supervisor in luxury resorts and/or luxury brands.

Key Responsibilities:
  • Maintain effective managerial relationships with staff to ensure high motivation and required work standards.
  • Act as ambassador and evangelist for Lifestyle Boutique within and outside the organization.
  • Built and structured a Global team of professional Concierge.
  • Ensure availability 24/7 to handle difficult situations and provide escalation support.

This position is perfect for someone with a professional demeanor suitable for a luxury environment, who can think on their feet and make sound decisions quickly. The salary for this role is estimated to be £80,000 - £100,000 per annum.


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