Mental Health Support Coordinator

20 hours ago

Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time
About the Role

We are seeking a highly skilled and dedicated Mental Health Support Coordinator to join our team at Kent & Medway NHS & Social Care Partnership Trust.

This is an exciting opportunity for an individual who is passionate about delivering exceptional patient care and administrative support to join our dynamic Admin Team.

Job Responsibilities
  • Taking and screening phone calls, managing the admin mailbox, and ensuring timely responses to patients.
  • Minute taking during meetings and maintaining accurate records.
  • Utilizing the patient record system RIO (training provided) to update patient information and manage data efficiently.
  • Establishing regular patient contact through phone or text to arrange appointments and provide personalized support.
  • Performing various administrative tasks as required by the team and role.
Requirements
  • An educated individual with Maths and English qualifications or equivalent.
  • Strong keyboard skills and excellent communication skills.
  • A working knowledge of Microsoft Office packages and experience with RiO or similar patient management systems.
Person Specification
  • Empathy and compassion towards patients and colleagues.
  • A professional and flexible attitude, with the ability to work effectively under pressure.
  • Excellent communication and interpersonal skills, with a strong focus on teamwork and collaboration.
  • Prioritization and time management skills, with the ability to meet deadlines and achieve targets.
About Us

Kent & Medway NHS & Social Care Partnership Trust offers a supportive and inclusive work environment, with opportunities for professional development and growth.

We are committed to providing high-quality care to our patients and their families, and we strive to maintain a positive and respectful workplace culture.

We offer a competitive salary range of £25,000 - £30,000 per annum, depending on experience and qualifications. We also offer a range of benefits, including access to ongoing training and development, a contributory pension scheme, and a generous annual leave entitlement.

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