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Care Coordinator
1 month ago
As a Care Coordinator with Helping Hands, you will play a vital role in supporting our Branch Care Manager in delivering exceptional care and support to our customers and carers within the local community. Your primary responsibility will be to ensure that customers receive the highest standards of care and support through effective allocation of staff.
Key Responsibilities
Supporting the Branch Care Manager in recruitment, business development, and ensuring the highest possible standard of care is delivered
Completing direct observations and supervisions for care teams within the correct timescales
Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process
Reassessing customers to ensure care plans are reflective of customer's needs and condition
Actively seeking new business opportunities and supporting the commercial growth of the branch
Ensuring that the highest levels of customer service are always provided
About You
To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You will also need to have a full UK driving licence and access to your own vehicle.
What's in it for you?
At Helping Hands, we offer a range of benefits, including career progression opportunities, 23 days annual leave (rising to 25 after 2 years of service), and access to our employee assistance programme. We are committed to promoting a diverse and inclusive workforce and all applications will be treated fairly in line with our Equality and Diversity Policy.
