Network Infrastructure Specialist
4 weeks ago
Reporting to the Network Support Manager, this role provides technical response and fix to incidents, changes, and service requests reported by customers. The successful candidate will require previous technical experience with a proven ability to perform diagnostics and administration across technical areas such as Cisco R&S, Juniper, and Cisco Firewalls.
Key Responsibilities:
- Provide 2nd Line support for customer technical services to Daisy's SP customer base.
- Participate in a 24x7 shift pattern to cover all relevant technologies.
- Carry out proactive maintenance to maximize availability.
- Maintain technical skills and upskill to cover all relevant technologies.
- Keep abreast of new developments in relevant technologies.
- Participate in Change Management process.
Experience:
- Proven experience in Configuration, troubleshooting, and fault finding on Cisco Routing and Switching Platforms.
- Proven experience in Cisco Security Platforms and Juniper Security Platforms.
Technical and Soft skills:
- CCNA – R&S is required.
- JNCIA is required.
- SC clearance or the ability to be SC cleared is mandatory.
Personal Skills and Qualities:
- Good time management skills.
- A positive, confident, and client-centric approach to work.
- A positive outlook with the ability to be flexible and adaptable.
- Experience in team working to deliver excellent results.
About Initialize IT:
Initialize IT is a leading provider of network services. We offer a range of services including network support, configuration, and fault finding.
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