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Domestic Loss Adjuster

2 months ago

Birmingham, Birmingham, United Kingdom Sedgwick Full time
About the Role

We are seeking a highly skilled and motivated Domestic Loss Adjuster to join our team at Sedgwick. As a key member of our team, you will be responsible for handling a portfolio of domestic losses, from initial assessment to finalisation of the claim. Your primary focus will be on providing exceptional customer service, ensuring that our policyholders receive a fair and timely resolution to their claims.

Key Responsibilities
  • Effective communication with policyholders, insurance companies, contractors, and other stakeholders to ensure seamless claim resolution.
  • Strong analytical skills to assess the cause and extent of the loss, and to determine the appropriate compensation.
  • Ability to work independently, prioritise tasks, and manage multiple claims simultaneously to meet deadlines.
  • Empathy and excellent customer service skills to provide support and understanding throughout the claims process.
  • Strong negotiation skills to reach fair and satisfactory settlements for all parties.
  • Adaptability to quickly adjust your approach to different situations, ensuring effective and efficient claim resolution.
  • Understanding of insurance policies, claims processes, and the technical aspects of property damage assessment.
What We Offer

As a Domestic Loss Adjuster at Sedgwick, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits, including:

  • Structured programmes with clear timescales and transparent career pathways.
  • Fully supported professional qualifications with rewards.
  • Truly flexible working, a mix of office and home.
  • Competitive salary.
  • You will join an appropriate incentive (bonus) scheme.
  • Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential).
  • Employee assistance programme for employee wellbeing.
  • Life assurance.
  • Group Income Protection.
Our Culture

We celebrate our differences, cultivating uniqueness and belonging, which allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best. We're passionate and understanding about our colleagues, so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that.

Sedgwick is an Equal Opportunity Employer.