Retail Assistant Manager

2 months ago

Harrogate, North Yorkshire, United Kingdom Boots Full time
About the Role

As an Assistant Manager at Boots, you will be responsible for leading and inspiring your team to deliver business growth by providing exceptional customer service and care to our customers and patients.

Key Responsibilities
  • Lead, challenge, and inspire your team to achieve business objectives and drive customer experience, sales, and business KPIs.
  • Report to the Store Manager and assist in driving customer experience, sales, and business KPIs.
  • Deliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimize loss, and meet customer expectations.
  • Conduct regular reviews, audits, and risk assessments to protect patient and public safety.
Requirements
  • Confident leadership skills with the ability to coach others.
  • Excellent communication skills and the ability to act as a brand ambassador for Boots.
  • A strong understanding of how to lead and deliver a company strategy, with the ability to implement in-store to lead strong performance results.
  • Ability to work at pace and react to the changing needs of the customer.
  • A collaborative personality and the ability to succeed in a team-centered approach.
  • Experience keeping up to date with your own learning and development.
Preferred Qualifications
  • Confidence with navigating and embracing new technology.
  • 1+ years of experience working in a similar role at a large retailer.
About Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

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