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Host/Hostess
2 months ago
Guildford Harbour Hotel and Spa is a luxurious 4-star hotel located in the heart of Guildford, offering stunning views of the surrounding countryside. Our hotel features 183 beautifully designed bedrooms, two stylish restaurants, a state-of-the-art gym, and an indulgent HarSPA offering a range of treatments and spa day experiences.
The RoleWe are seeking a skilled and enthusiastic Host/Hostess to join our restaurant team. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and working closely with our team to deliver an outstanding dining experience.
Key Responsibilities- Provide exceptional customer service, ensuring a warm and welcoming atmosphere for our guests
- Work closely with our team to deliver an outstanding dining experience
- Ensure the restaurant is clean and tidy, maintaining high standards of presentation and hygiene
- Assist with food and beverage service, including taking orders and serving guests
- Contribute to the overall success of the restaurant, suggesting ideas and initiatives to improve the guest experience
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- Free meals and uniform
- Discounts on hotel stays and food and beverage
- Access to an exciting benefits and discount platform
- Employee Assistance Program
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Previous experience in a food and beverage or hospitality environment
- A passion for delivering exceptional customer service
- Able to work well under pressure and as part of a team
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].