Housekeeping Team Member
3 weeks ago
We are seeking a motivated and detail-oriented Guest Room Attendant to join our team at Cricket St Thomas, a 239-bedroom Grade II listed hotel in the West Country. As a key member of our housekeeping department, you will play a vital role in ensuring our guests have an exceptional stay with us.
About Us
Warner Hotels is part of the Warner Hotels Group, offering a unique blend of hospitality and entertainment. Our hotel features a theatre, spa, and restaurant, set amidst 160 acres of stunning parkland.
The Role
This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail. As a Guest Room Attendant, you will be responsible for maintaining the highest standards of cleanliness and presentation in our guest rooms. You will work closely with the Housekeeping Manager and Team Leaders to ensure a smooth operation of the department.
Key Responsibilities
- Maintain the highest standards of cleanliness and presentation in guest rooms
- Ensure all rooms meet company standards before guests arrive
- Work efficiently to maintain room availability
- Respond to guest requests promptly and professionally
What We Offer
- Competitive salary: up to £11.44 per hour (dependent on age)
- Free use of gym and leisure facilities
- Free or discounted food onsite
- Access to numerous discounts and offers with national brands and retailers
- Career development opportunities through externally recognised qualifications and in-house training
Requirements
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic knowledge of cleaning procedures and chemicals
- Willingness to learn and improve knowledge on customer service, products, and tailored selling
- Strong attention to detail and organisational skills
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