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Service Delivery Coordinator
2 months ago
About IQA Group
IQA Group is a leading provider of infrastructure, telecoms network construction, and electrical contracting services. With a strong presence in the UK market, we offer a wide range of capabilities and expertise to our clients.
About the Role
We are seeking a highly skilled and experienced Service Delivery Coordinator to join our team. As a Service Delivery Coordinator, you will be responsible for coordinating the delivery of electrical equipment surveys for residential customers. This will involve:
- Liaising with residents to inform them of the reasons for the surveys.
- Visiting properties to assess and report on service condition.
- Self-managing survey routes and appointments.
- Assessing meter positions and accurately recording relevant information.
- Delivering exceptional customer service to every property visited.
- Utilizing excellent PC skills and knowledge of MS Office, with training provided on in-house systems.
Key Responsibilities
The successful candidate will have:
- Excellent customer service skills and experience of meter reading.
- A current driving license.
- A Site Safety Certificate.
- Excellent attention to detail to provide accurate data.
What We Offer
We offer a competitive salary, company van, and further benefits. As a valued member of our team, you will have opportunities to progress your career, with regular training and development opportunities. You will also receive a comprehensive benefits package, including pension, sick pay, and healthcare.
