Field Support Coordinator

4 weeks ago


Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

Job Summary

We are seeking a highly organized and detail-oriented Field Support Executive to join our team at Bluecrest Wellness. As a Field Support Executive, you will be responsible for providing administrative support to our Field Team, ensuring the smooth operation of our clinics and delivering exceptional customer service.

Key Responsibilities

  • Manage tickets raised by the Field Team and respond in a timely manner in line with agreed SLA's
  • Manage the Field Support telephone line and click to chat function, ensuring all queries are dealt with promptly
  • Organize your own workloads and priorities on a day-to-day basis, ensuring all tasks are completed efficiently
  • Research and answer all queries, liaising with other departments as needed and taking appropriate action
  • Book hotel accommodation for the Field Team, working towards agreed KPI's to minimize costs
  • Work closely with the results team to proactively chase and update any outstanding biometrics and ECG results, highlighting potential trends to the HAS Managers
  • Liaise effectively with relevant team members to ensure smooth running clinics
  • Assist with rota requests and/or cancellations/reschedules and sickness cover, supporting the Resource Planner
  • Review timesheets and expenses, ensuring they have been completed and approved
  • Support HAS Managers through note-taking on key investigations and disciplinary meetings
  • Take full responsibility for regularly updating your knowledge against all field regulations, company products, processes, and procedures

Requirements

  • Excellent planning and organization skills
  • Prior experience using Microsoft Office Applications, particularly Excel, and strong computer literacy
  • Strong communication skills, with the ability to provide clear and concise feedback
  • Ability to work in pressurized situations and take accountability for your actions
  • Extensive customer service experience

What We Offer

  • A competitive salary of £26,000 per year
  • Annual performance-based bonus of £3,000 per year (paid quarterly)
  • Four free Health Assessments per year, which can be used by yourself, family, or friends
  • A further 50% off any additional testing
  • 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top
  • Sophos@Home protection
  • EAP Scheme
  • Company sick pay scheme
  • Enhanced family leave
  • Life Insurance
  • Employee referral bonus scheme of up to £1,000
  • Matched company pension (up to 5% or up to capped amount)
  • Cycle to Work Scheme
  • Employee Charity Sponsorship Scheme
  • Discounted Gym Membership
  • Home office allowance – yearly allowance of £130 to make working from home more comfortable


  • Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

    Job Title: Field Support ExecutiveJob Summary: We are seeking a highly organized and detail-oriented Field Support Executive to join our team at Bluecrest Wellness. As a Field Support Executive, you will be responsible for providing administrative support to our Field Team, ensuring the smooth operation of our business.Key Responsibilities:Manage tickets...


  • Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Support Executive to join our team at Bluecrest Wellness. As a Field Support Executive, you will be responsible for providing administrative support to our Field Team, ensuring the smooth operation of our business.Key ResponsibilitiesManage tickets raised by the Field Team and respond in...

  • Events Coordinator

    3 weeks ago


    Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

    About the Role:We are seeking a skilled Events Coordinator to join our team at Bluecrest Wellness. As an Events Coordinator, you will be responsible for planning and booking conference facilities for our mobile health events. This is a busy and fast-paced role that requires strong organisational and communication skills.Key Responsibilities:Plan and book...

  • Program Coordinator

    4 weeks ago


    Worthing, West Sussex, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals in Worthing is seeking a skilled Program Coordinator to oversee and guide project teams. Manage diverse projects across multiple departments and ensure timely and successful delivery.Key Responsibilities:Develop and implement project plans, ensuring timely and within-budget delivery.Coordinate internal resources and third parties/vendors...

  • Care Coordinator

    3 weeks ago


    Worthing, West Sussex, United Kingdom Guild Care Full time

    About the Role:We are seeking a highly skilled and experienced Care Coordinator to join our team at Guild Care. As a Care Coordinator, you will play a central role in the delivery of our Home Care Service, working closely with the Registered Manager and Field Care Managers to supervise a team of Home Care colleagues.Key Responsibilities:Supervise and manage...

  • Care Coordinator

    4 weeks ago


    Worthing, West Sussex, United Kingdom Guild Care Full time

    About the Role:We are seeking a highly skilled and experienced Care Coordinator to join our team at Guild Care. As a Care Coordinator, you will play a central role in the delivery of our Home Care Service, working closely with the Registered Manager and Field Care Managers to supervise a team of Home Care colleagues.Key Responsibilities:Supervise and manage...


  • Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

    About the Role:We are seeking a skilled and organized Events Administrator to join our team at Bluecrest Wellness. As a key member of our Events team, you will be responsible for planning and booking conference facilities for our mobile health events, building strong relationships with our venues, and providing day-to-day support to our field teams.Key...

  • Project Coordinator

    4 weeks ago


    Worthing, West Sussex, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals in Worthing is seeking a skilled Project Manager to oversee and guide project teams. Manage diverse projects across multiple departments and ensure timely and successful delivery.Key Responsibilities:Plan, execute, and close projects according to strict deadlines and within budget.Coordinate internal resources and third parties/vendors...


  • Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

    About the Role:We are seeking a skilled Events Coordinator to join our team at Bluecrest Wellness. As a key member of our Events team, you will be responsible for planning and booking conference facilities for our mobile health events.Key Responsibilities:Efficiently plan and book conference facilities for our eventsProvide comprehensive support to our...

  • Events Coordinator

    4 weeks ago


    Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

    About the Role:We are seeking a highly organized and detail-oriented Events Coordinator to join our team at Bluecrest Wellness. As an Events Coordinator, you will be responsible for planning and booking conference facilities for our mobile health events, which take place across the UK.Key Responsibilities:Coordinate with venues to book rooms and negotiate...

  • Project Coordinator

    4 days ago


    Worthing, West Sussex, United Kingdom Brook Street UK Full time £14

    We are seeking an experienced Project Coordinator to join our team at the Environment Agency.Company OverviewThe Environment Agency is a leading organisation in the field of environmental management, working to protect and improve the environment for future generations. Our teams manage flood risk and waterways projects throughout their lifecycle, delivering...


  • Worthing, West Sussex, United Kingdom Vix Technology Full time

    Job Title: Field Service TechnicianVix Technology, a global leader in automatic fare collection, transit information, and transit analytics solutions, is seeking a highly skilled and experienced Field Service Technician. With a presence in over 200 city and regional transport authorities worldwide, Vix has been at the forefront of transforming fare...

  • Care Coordinator

    3 weeks ago


    Worthing, West Sussex, United Kingdom Guild Care Full time

    At Guild Care, we are seeking a dedicated Care Coordinator to join our Home Care Service. The successful candidate will play a central role in supervising our team of Home Care colleagues, ensuring the safe and efficient delivery of our day-to-day Home Care service.Key Responsibilities:Supporting Individuals in Need:Work closely with our Registered Manager...


  • Worthing, West Sussex, United Kingdom DCV Technologies Full time

    We are seeking a skilled Electrical Field Service Specialist to join our team at DCV Technologies. As an Electrical Field Service Specialist, you will be responsible for performing fault rectification and repair of installed equipment using diagnostic processes to assess failure.Key Responsibilities:Perform fault rectification and repair of installed...


  • Worthing, West Sussex, United Kingdom DCV Technologies Full time

    Electrical Field Service SpecialistWe are seeking a skilled Electrical Field Service Specialist to join our team at DCV Technologies. As a global leader in automatic fare collection, transit information, and transit analytics solutions, we have been driving change in fare collection for over 35 years.Key Responsibilities:Perform corrective and preventative...

  • Care Coordinator

    1 month ago


    Worthing, West Sussex, United Kingdom Guild Care Full time

    Job Title: Care CoordinatorWe are seeking a highly skilled and experienced Care Coordinator to join our team at Guild Care. As a Care Coordinator, you will play a vital role in ensuring the safe and efficient delivery of our Home Care Service.Key Responsibilities:Supervise a team of Home Care colleagues, including accurate scheduling to ensure safe delivery...


  • Worthing, West Sussex, United Kingdom South Coast Nursing Homes Full time

    Job Title: Recruitment CoordinatorJob Summary:We are seeking a highly motivated and organized Recruitment Coordinator to join our team at South Coast Nursing Homes. As a Recruitment Coordinator, you will be responsible for the recruitment lifecycle of all employees across the SCNH group.Key Responsibilities:Responsible for the recruitment lifecycle of all...


  • Worthing, West Sussex, United Kingdom Vix Technology Full time

    Job SummaryVix Technology is seeking a skilled Field Service Engineer to support, maintain, and improve products and ancillary equipment. As a key member of our team, you will be responsible for corrective and preventative maintenance, ensuring customer satisfaction and meeting service level agreements.Key ResponsibilitiesIdentify system faults through...


  • Worthing, West Sussex, United Kingdom DCV Technologies Full time

    We're looking for a skilled Electrical Field Services Specialist to join our team at DCV Technologies. As a key member of our technical services group, you will be responsible for ensuring the smooth operation of our automatic fare collection, transit information, and transit analytics solutions.Key Responsibilities:Perform corrective and preventative...


  • Worthing, West Sussex, United Kingdom Cera Care Full time

    Job Summary:Cera Care Ltd is seeking a highly skilled Care Coordinator to manage the delivery of high-quality care services. The successful candidate will effectively match Care Workers with Clients based on their care needs, ensuring efficient and effective service delivery.Key Responsibilities:Coordinate the delivery of care services to meet Client...