Dorchester Housekeeping Team Member

6 days ago


London, Greater London, United Kingdom Dorchester Collection Full time
Position Overview

We pride ourselves on having the best team in the industry. As a Floor Housekeeping Team Member with The Dorchester Collection, you will have the opportunity to become a legend in your field. Our award-winning learning academy will provide you with the skills and knowledge to achieve the highest standards of craft, service, and leadership.

What you'll get

As a Floor Housekeeping Team Member at The Dorchester Collection, you will receive:

  • Competitive Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and competitive Private Pension Scheme
  • Apprenticeship, training, and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager)
  • £1000 bonus when you recommend a friend
  • Access to immediate well-being advice, because We Care about our employees

What you'll do

You will love what you do and take pride in delighting our guests:

  • You will be responsible for checking, coaching, and communicating clearly with the housekeeping team. He/she will be aware of our guests' needs, intuitive, flexible during their day, and with a keen eye for detail.
  • Sometimes our guests have special requests involving special set-ups, additional supplies, moving furniture, collection of supplies, deep cleaning of guest rooms, and even special occasions.

What you'll bring

You will have the opportunity to bring our values of Passion, Personality, Respect, Working Together, and Creativity to life:

  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.


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