Department Head

1 month ago

Fakenham, Norfolk, United Kingdom B&Q Full time

About the Role:

In a dynamic sales environment, we're seeking a skilled Department Head to lead our showroom team. As a natural leader, you'll inspire and motivate your team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead by example, demonstrating a customer-centric approach and a passion for sales.
  • Coach and train your team to recommend the right finance, products, and installation options to customers.
  • Oversee the recruitment and induction of installers to ensure a high level of service for customers.
  • Manage people well, supporting their personal growth and development.

What We're Looking For:

A sharp commercial mind, combined with excellent customer service experience and a talent for promoting products and services.

What's in it for You:

As part of our great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve. You'll have access to a range of networks that support diversity and inclusion, and a benefits package that includes a competitive salary, award-winning pension scheme, and more.

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