Business Operations Assistant

3 weeks ago


Essex, United Kingdom Essex County Council Full time

Job Summary: We are seeking a highly organized and customer-focused Business Operations Assistant to join our Adult Community Learning team. As a key member of our team, you will provide exceptional customer service, support the day-to-day operation of our learning centres, and contribute to the overall success of our service.

Key Responsibilities:

  • Deliver high-quality customer service to learners, visitors, and stakeholders, providing information, advice, and guidance as needed.
  • Support the Business Operations leads in the day-to-day running of our learning centres, ensuring the needs of specific groups are met and the environment meets expectations.
  • Provide administration support to teams within Adult Community Learning, contributing to the smooth running of the service and supporting the management of stock, ordering, and delivery of goods and services.
  • Assist with the issuance of learner/visitor badges, safeguarding, and ensuring fire and Health and Safety requirements are fully met.

Requirements:

  • Educated to level 2 (GCSE) or equivalent by experience.
  • Good communication skills and confident with face-to-face, phone, email, and remote interactions.
  • Good working knowledge of IT, particularly Microsoft packages including Word, Excel, Teams, and Outlook.


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