Retail Department Manager

3 days ago


Hermitage, United Kingdom Officeworks Ltd Full time
About Us

At Officeworks, we're passionate about delivering exceptional customer experiences. As a Retail Department Leader, you'll be at the forefront of this mission, leading a team of retail rockstars to achieve sales targets and KPIs.

About the Role
  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Lead and motivate your team to achieve sales targets and KPIs, while fostering a positive and inclusive work environment.
  • Train and develop your team to enhance their skills and performance, ensuring they have the tools and resources needed to succeed.
  • Manage inventory levels to ensure stock is always maintained and customers have access to the products they need.
  • Craft a shopping experience that is visually stunning and safe, meeting the highest standards of customer satisfaction.
  • Collaborate with fellow leaders and departments to achieve overall store success.
About You
  • A proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with your team and customers.
  • Able to thrive in a fast-paced environment, juggling shifting priorities with ease.
  • Ready to take on new challenges and opportunities, with a growth mindset and a willingness to learn and adapt.
Our Culture

At Officeworks, we celebrate our team's uniqueness and diversity, and are committed to creating an inclusive environment for all employees. As a Retail Department Leader, you'll be part of a dynamic retail environment where your leadership skills will make a difference.

  • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry-leading Growing Families policy.


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