Customer Service Advisor Role

5 days ago


London, Greater London, United Kingdom Serco Limited Full time

Serco Limited is seeking a Customer Service Advisor to join their team at RAF Croughton. The successful candidate will be responsible for assisting with the efficient operation of traffic management activities, including managing the effective use of military and commercial transportation to move personal property.

Key responsibilities include classifying and arranging personal property for shipment or storage, arranging official air travel, performing customs pre-clearance inspections, and ensuring movers are in compliance via quality inspections.

The role requires strong administrative and organisational skills, as well as the ability to work effectively as part of a team. Candidates should also possess excellent communication skills, both written and verbal.

In terms of benefits, Serco offers a competitive salary, up to 6% contributory pension scheme, 25 days' annual leave plus bank holidays, and a wide range of learning opportunities with over 1,100 internal courses available.

We estimate the salary for this role to be around £30,000 - £40,000 per annum, depending on experience.

This is an exciting opportunity for a motivated individual to join our team and contribute to the success of our organisation.



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