"IT Infrastructure Specialist"

3 weeks ago


Portsmouth, Portsmouth, United Kingdom Rivers Casino Full time

Rivers Casino is seeking a skilled Network Support and Maintenance Engineer to join its IT team.

Job Summary

The Network Support and Maintenance Engineer will be responsible for installing, configuring, testing, and maintaining operating systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.

Key Responsibilities

  1. Install and configure network equipment, including Cisco routers and switches.
  2. Maintain essential IT infrastructure, including servers, email systems, and backup technologies.
  3. Perform routine preventative maintenance for all hardware and software.
  4. Work closely with the specialist II and Technician Supervisor to resolve issues.
  5. Maintain a current understanding of all IT policies and guidelines regarding information security.
  6. Ensure security of data, network access, and backup systems.
  7. Provide support for servers, network, and the data center.
  8. Provide support for all user-facing systems, including software and hardware for all platforms.
  9. Analyze performance bottlenecks on network, systems, and the overall IT infrastructure.

Requirements

  • Associate in applied science network management (Preferred)
  • Ability to obtain and maintain Gaming license as required by Virginia Lottery.

Knowledge, Skills, and Abilities

  • Network Support Experience
  • Detail Oriented
  • Good interpersonal skills

Physical Requirements

  • Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Ability to work flexible shifts and days of the week, including holidays.


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