General Service Associate

5 days ago


East Kilbride, South Lanarkshire, United Kingdom Euro Car Parts Limited Full time

We are looking for a highly skilled and motivated individual to join our team as a General Assistant. In this role, you will play a crucial part in ensuring the success of our branch, working closely with our Fleet team to deliver excellent customer service.

Your key responsibilities will include:

  1. Working to deliver a balanced performance across key business metrics and KPI measures in line with our business goals and objectives.
  2. Ensuring our branch is operationally efficient, with correct controls and measures in place to support a customer first experience.
  3. Contributing to the development of our Fleet team, maintaining a customer first attitude.
  4. Ensuring colleagues are focused on delivering a safety first culture at all times.
  5. Improving returns, credits, and warranty processes, enhancing customer experience and creating frictionless processes when supporting our retail counter.
  6. Utilising technology to execute comprehensive fleet checks and deliver a zero accident mentality, whilst promoting a safety first culture for all employees and members of the public.
Why Choose Us?
  • Pension
  • 22 days annual leave
  • Genuine career progression
  • Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support

Our estimated salary for this position is £27,000-£32,000 per year, based on location and experience.



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