Senior Fraud Analyst

1 month ago


Sheffield, Sheffield, United Kingdom First Rail Full time

Company Overview: FirstGroup is the largest rail operator in the UK and second-largest bus operator outside London, operating services throughout the UK and Ireland with over 30,000 employees.

About the Role: We are seeking a skilled Senior Fraud Analyst to join our Counter-Fraud & Privacy Team. The successful candidate will support the day-to-day monitoring, investigation, and prevention of fraud relating to our customer service channels.

Key Responsibilities:

  • Investigate claims, gathering and analysing evidence from multiple sources to bring them to a successful resolution
  • Conduct and manage the investigation of systematic and prolific fraud cases to the criminal standard of proof
  • Lead the way in identifying, measuring, and mitigating fraud risks across the business and industry
  • Provide subject matter expertise to the team and train operating companies on claims and fraud control
  • Understand and evaluate potential fraud indicators and the impact of current internal/external fraud trends
  • Support the implementation of fraud mitigation measures
  • Provide knowledge and awareness throughout the business to help detect and prevent fraud

Requirements:

  • Prior experience within a fraud-focused role or a qualification within fraud
  • Demonstrated experience working on fraud control and detection strategies
  • Good knowledge of common fraud typologies
  • Commercial awareness and an understanding of cyber and information security risk
  • Broad knowledge with key AML, TF, Financial Crime, and Sanctions legislation and associated Regulatory Guidance

Benefits:

  • Competitive salary: £45,000 - £60,000 per annum
  • 25 days holiday plus National Bank Holidays
  • Travel Offers for Bus and Rail
  • Payroll Giving – donate directly from your pay to a Charity of your choice
  • Shopping Discounts including discounts and cashback on electrical goods, weekly shop, holidays, cinema trips, car insurance, upgrading your mobile, and more
  • All employee Share Schemes
  • Employee Assistance Helpline – free, confidential employee support service provided by an independent provider

We value our differences: We maintain a zero-tolerance approach towards any form of prejudice towards colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working, and seeing all our colleagues grow and thrive.



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