Clinical Pathway Coordinator
2 weeks ago
Job Summary: We are seeking a highly skilled and motivated Clinical Pathway Coordinator to join our Orthoptics team.
Main Responsibilities:
1. Process and log all referrals, including paper and Choose and Book, in line with Trust Access & Administration Process Policy and specialty Schedule new and follow-up appointments, ensuring that capacity is proactively and efficiently used.
2. Coordinate appointments and procedures at other hospitals and organisations, where the pathway requires input from Ensure outcomes of clinic attendance have been accurately recorded on EPR by the Patient Pathway Assistant.
About the Role:
The successful candidate will work closely with the Orthoptic team and Failsafe officer to supervise the administrative teams for Orthoptics and Paediatric Ophthalmology.
Requirements:
Essential:
- Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent in English and Maths, grades A-C
- IT Experience including MS Office
- Administrative experience in a NHS setting
- Experience of handling patient complaints
- Ability to plan, prioritise and delegate workload
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