Current jobs related to Client Services Coordinator - Billericay, Essex - Ground Control

  • Client Services Coordinator

    1 month ago

    Billericay, Essex, United Kingdom UKund Control Full time

    We are seeking a detail-oriented individual to support our Client Services team as a Client Services Administrator.Key responsibilities include:Providing first-line phone support and managing the inbox.Supporting account managers in extra works conversion.Requirements:Previous administrative and customer service experience in a fast-paced environment.Good...

  • Client Services Coordinator

    4 weeks ago

    Billericay, Essex, United Kingdom Ground Control Full time

    Role OverviewGround Control is seeking a highly organized and detail-oriented Client Services Administrator to join our team. As a key member of our support team, you will play a crucial role in ensuring smooth communication and efficient support for both internal and external stakeholders.Key ResponsibilitiesManage the system inbox, allocating tasks to...

  • Service Delivery Coordinator

    5 days ago

    Billericay, Essex, United Kingdom Ground Control Full time

    Job Title: Service Delivery CoordinatorGround Control is seeking a highly organized and efficient Service Delivery Coordinator to oversee the coordination of field teams and ensure seamless service delivery.Job Responsibilities:Coordinate field team schedules, ensuring adequate resource allocation and meeting client demands.Monitor and manage client...

  • Service Delivery Coordinator

    4 days ago

    Billericay, Essex, United Kingdom UKund Control Full time

    We are seeking a highly skilled and experienced Service Delivery Coordinator to join UKund Control's team.About the PositionAs a Service Delivery Coordinator, you will play a vital role in ensuring that internal and external stakeholders receive timely and efficient support.Your key responsibilities will include answering phones, providing first-line phone...

  • Customer Service Coordinator

    1 month ago

    Billericay, Essex, United Kingdom Howells Solutions Limited Full time

    Job Title: Customer Service PlannerJob Summary: We are seeking an experienced Planner / Scheduler to join our team at Howells Solutions Limited, working on repairs and maintenance within social housing.About the Role: As a Customer Service Planner, you will be responsible for scheduling and coordinating repairs and maintenance activities to ensure timely and...

  • Senior Account Coordinator

    4 weeks ago

    Billericay, Essex, United Kingdom Ground Control Full time

    Ground Control Job DescriptionWe are seeking a highly organized and results-driven Account Manager to join our dynamic and growing company. As a key member of our team, you will be responsible for managing client accounts, ensuring seamless service delivery, and driving business growth.Key Responsibilities:Account Management: Manage a portfolio of client...

  • Key Sales Progression Coordinator

    2 weeks ago

    Billericay, Essex, United Kingdom The Recruitment Experts Full time

    Unlock Your Career Potential as a Sales Progression CoordinatorWe are seeking an experienced and skilled Sales Progression Coordinator to join our dynamic team at The Recruitment Experts.About the Role:The ideal candidate will have a proven track record of success in sales progression, with a strong understanding of the property sales process and relevant...

  • Building Services Coordinator

    4 days ago

    Billericay, Essex, United Kingdom Select Appointments Full time

    Job SummaryWe are seeking a skilled Quantity Surveyor to join our team in Billericay. As a key member of our property and construction consultancy, you will work across various sectors including commercial, health, education, and residential. Your primary responsibility will be to provide expert quantity surveying services from initial stages to project...

  • Production Coordinator for Engineering Operations

    4 weeks ago

    Billericay, Essex, United Kingdom Chroma Recruitment Full time

    Job Title: Production Coordinator for Engineering OperationsChroma Recruitment is currently seeking a highly organized and detail-oriented Production Coordinator to support the Engineering department in a fast-paced manufacturing environment. The successful candidate will be responsible for streamlining projects, ensuring seamless communication between...

  • Construction Operations Coordinator

    2 days ago

    Billericay, Essex, United Kingdom KC Recruitment Full time

    Job Overview KC Recruitment is seeking a highly organized and proactive Administrative Executive to support the daily operations of our building and construction team. This role requires a blend of administrative, operational, and customer service skills to ensure smooth project delivery, maintain accurate records, and provide excellent service to both...

  • Dynamic Service Delivery Specialist

    1 week ago

    Billericay, Essex, United Kingdom Ground Control Full time

    Ground Control: A Leader in Sustainable Service DeliveryWe are a dynamic and growing company committed to leaving the world in a better place than we found it. Our team is passionate about delivering exceptional service to our clients, and we're seeking a talented Dynamic Service Delivery Specialist to join our ranks.About the Role:This is an exciting...

  • Customer Service Liaison

    4 weeks ago

    Billericay, Essex, United Kingdom Morgan Sindall Property Services Full time

    About the RoleWe are seeking a Customer Service Liaison to join our team at Morgan Sindall Property Services in Basildon.This role involves liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will meet our contractual Service Level Agreements. You will also liaise...

  • Customer Service Representative

    4 weeks ago

    Billericay, Essex, United Kingdom Huntress - Leeds Full time

    Job Role: Customer Service AdministratorAbout the Role:We are seeking a highly skilled Customer Service Administrator to join our team on a temporary basis. As a key member of our national client support team, you will be responsible for providing exceptional customer service to our clients across the UK.Key Responsibilities:Taking calls and responding to...

  • Lodge Operations Coordinator

    2 weeks ago

    Billericay, Essex, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleAs a key member of our team, the successful Lodge Manager will be responsible for the overall management of the development, ensuring a hassle-free retirement living lifestyle for our Home Owners. This will involve coordinating activities and events, providing a first-class service, and managing maintenance and health and safety checks.About...

  • Customer Service Coordinator

    3 weeks ago

    Billericay, Essex, United Kingdom Howells Solutions Full time

    Job Title: Repair Planner and SchedulerCompany: Howells SolutionsJob Type: Full-timeLocation: BillericayAbout Us: Howells Solutions is a leading UK contractor working on repairs and maintenance within social housing.Job Summary: We are seeking an experienced and proactive Repair Planner and Scheduler to join our team.Manage calls and operatives' diariesPlan...

  • Construction Administrative Executive

    2 weeks ago

    Billericay, Essex, United Kingdom KC Recruitment Full time

    Job OverviewKC Recruitment is seeking a highly organized and proactive Administrative Executive to support the daily operations of our building and construction team. This role requires a blend of administrative, operational, and customer service skills to ensure smooth project delivery, maintain accurate records, and provide excellent service to both...

  • Client Relations Specialist

    4 days ago

    Billericay, Essex, United Kingdom Ground Control Full time

    Job Title: Client Relations SpecialistGround Control is seeking a skilled Client Relations Specialist to develop and maintain strong relationships with clients across various industries.Job Overview:Deliver exceptional customer service, ensuring high levels of client satisfaction through prompt issue resolution and proactive communication.Collaborate with...

  • Executive Assistant

    2 weeks ago

    Billericay, Essex, United Kingdom Morgan Sindall Property Services Full time

    About the RoleWe are seeking an Executive Assistant - Property Services Specialist to join our team at Morgan Sindall Property Services.The successful candidate will be responsible for delivering high-quality support services, working efficiently and safely, in line with best practice.Purpose:Attend all required college training daysDemonstrate excellent...

  • Client Relationship Executive

    1 day ago

    Billericay, Essex, United Kingdom Ground Control Full time

    Job SummaryWe are seeking a Client Relationship Executive to join our team at Ground Control. As a key member of our team, you will be responsible for developing and maintaining strong relationships with key clients within the grounds maintenance sector.The successful candidate will have a minimum of 3-5 years' experience in client-facing roles, preferably...

  • Client Support Associate

    4 days ago

    Billericay, Essex, United Kingdom UKund Control Full time

    We are currently seeking a highly motivated and detail-oriented individual to join UKund Control as a Client Support Associate. This role plays a crucial part in ensuring smooth communication and efficient support for both internal and external stakeholders.Key responsibilities include answering phones, providing first-line phone support, managing the inbox,...

Client Services Coordinator

4 weeks ago

Billericay, Essex, United Kingdom Ground Control Full time

Ground Control: A Dynamic and Growing Company

We are seeking a motivated and detail-oriented individual to join our team as a Client Services Administrator. This role demands a proactive and organized individual who thrives in a fast-paced environment.

Key Responsibilities:

  • Take ownership of the system inbox, allocating tasks to yourself and other team members within the same working day.
  • Answer first-line queries from internal and external sources ensuring 95% of calls are answered.
  • Perform ongoing system maintenance.
  • Act on queries within a 72 hour time frame.
  • Support account managers in extra works conversion.
  • Update client portals.
  • Take minutes during meetings.
  • Assist with invoicing.

What We Offer:

At Ground Control, we believe in creating an inspirational environment and rewarding our employees for their hard work. We offer a wide-ranging benefits program, supporting you to realise your full potential, and are proud to be recognised as a great place to work:

  • We have been awarded 'world-class' status for employee engagement in the 2023 best companies results, ranking at #16 in the 'Top 100 Large Companies to Work For' league table.
  • Certified B-Corp Accredited, Ground Control has been certified by B Lab, the not-for-profit behind the B Corp movement, as having met rigorous social and environmental standards which represent its commitment to sustainable goals ahead of profit.
  • We inclusively support 'The Race at Work Charter', 'Ban the Box', 'The Armed Forces Covenant' and are 'Disability Confident'
  • We invest 5% of our profits into the Evergreen Fund, an investment fund dedicated to sustainability and environmental initiatives.
  • By 2025 we have committed to planting 1,000,000 trees, having a fully electric fleet, and achieving carbon net zero after becoming carbon neutral in 2020.
  • 2 personal choice volunteering days with your fundraising efforts matched up to £500

Perks and Benefits:

  • Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere.
  • Nursery Vouchers, Cycle to work scheme and Travel loans
  • Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app
  • A supportive, entrepreneurial working environment that fosters collaboration.
  • Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities
  • Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays.
  • Financial benefits include yearly bonus scheme, access to Wagestream and employee share options

How We Work:

We put people at the centre of everything we do. Everyone is welcome. We're embracing a culture where difference is valued. Your uniqueness will be celebrated. We believe diversity grows innovation, and innovation creates initiative. Together we'll succeed in caring for each other, caring for our communities and caring for our Environment. Together, we're stronger.

Who We Are Looking For:

We are looking for a positive, dynamic individual to join our existing team. The ideal candidate will have previous administrative and customer service experience in a fast-paced environment, good phone manner, strong attention to detail, and intermediate Microsoft Excel skills.