Business Centre Coordinator

5 days ago


Hoddesdon, Hertfordshire, United Kingdom Smart10 Ltd Full time
Receptionist Job Description:

Smart10 Ltd is seeking a skilled Receptionist to join their team in Hoddesdon. The successful candidate will be responsible for providing excellent customer service, managing front office operations, and performing various administrative tasks.

Main Responsibilities:

  1. Provide Exceptional Customer Service: Offer a high level of service to clients and visitors, ensuring a professional and welcoming environment.
  2. Manage Front Office Operations: Ensure the efficient operation of the front office, maintaining high standards of service and adhering to business policies.
  3. Maintain Records: Manage records of inventories, car park badges, fobs, meeting room usage, and keys, ensuring accuracy and completeness.
  4. Assist with Administrative Tasks: Support the Business Centre Manager with administrative duties, including maintaining office supplies and handling client move-ins and move-outs.
  5. Oversee Finance Administration: Ensure timely completion of end-of-month billing and debt control, adhering to business procedures and policies.
  6. Maintain Facilities: Ensure the reception area and meeting rooms are clean and well-maintained, greeting visitors and managing switchboard calls.
  7. Ensure Health & Safety Compliance: Assist with evacuation drills and manage on-site incidents, maintaining a professional demeanour in crisis situations.
  8. Develop Strong Communication Skills: Demonstrate clear and professional communication skills, with a good command of English.
  9. Work Effectively as a Team Player: Collaborate with colleagues to achieve high-quality results, demonstrating reliability, punctuality, and attention to detail.
  10. Show Flexibility: Be flexible to work outside core hours, ensuring work standards are consistently met.
  11. Demonstrate Computer Literacy: Possess basic computer skills, including proficiency in Word, Excel, and Outlook, with the ability to learn new software quickly.


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