Portfolio Operations Director

3 days ago


Birmingham, Birmingham, United Kingdom Oyster Full time
Lead Operational Growth at Oyster

We are seeking a seasoned Head of Operations to spearhead the growth of our 4,000 BTR units, expanding to 8,500 in the next few years. This is an exceptional opportunity for a visionary leader to shape operational strategy and drive excellence.

The ideal candidate will have a deep understanding of large-scale residential portfolios and experience in leading high-performing teams. Your mission will be to ensure seamless site handovers, maintain properties to the highest standards, and develop resident-centric strategies to enhance tenant engagement and satisfaction.

Salary: £80,000 - £100,000 per annum

Key Responsibilities:
  • Oversight of site handovers and new property launches, ensuring operational readiness
  • Maintenance of properties to maximise occupancy and rental yields
  • Development of resident-centric strategies to enhance tenant engagement and satisfaction
  • Fostering a culture of excellence, collaboration, and continuous improvement
  • Management of operational budgets, ensuring cost efficiency and profitability
Requirements:
  • 5+ years in senior operational roles within BTR, property, or large-scale residential portfolios
  • Ability to inspire and develop top-tier teams that thrive on success
  • Experience in optimising processes, systems, and service delivery across

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