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Service Technician

2 months ago

Bedford, Bedford, United Kingdom UCC Coffee Full time

About the Role

As a Service Technician with UCC Coffee, you will be responsible for carrying out a wide range of coffee equipment repair and maintenance tasks. This will involve fault finding, diagnosis, and ensuring that all coffee equipment is left in good working order.

Key Responsibilities

  • Carry out preventative maintenance tasks to ensure coffee equipment is in optimal condition.
  • Work with the central call centre to ensure seamless communication and customer satisfaction.
  • Comply with on-site arrival procedures and health and safety protocols.
  • Complete online job sheets, time sheets, and supporting documentation as required.
  • Maintain company tools, equipment, and vehicles in good working order.
  • Provide spare parts and ensure accurate inventory management.

About You

We are looking for a confident individual with a passion for customer service and a strong understanding of coffee quality and associated equipment. You should have robust problem-solving skills, an electrical mechanical background, and be computer literate with a clean driving license.

What We Offer

  • A competitive salary of £29,580 (OTE £33k)
  • A company vehicle
  • 25 days holiday
  • Pension
  • EAP
  • Life Assurance
  • Other company benefits