Data Services Engineer

5 days ago


Ipswich, Suffolk, United Kingdom Morrison Data Services Full time
Data Services Engineer

Location: IP/NR postcodes

Salary: £25,000 - £35,000 per annum

About the Role

We are seeking an experienced Data Services Engineer to join our team in providing technical support and services to our customers. As a key member of our team, you will be responsible for visiting properties throughout the day to undertake work on Smart Meters.

You will use a handheld device to carry out tasks, record details of visits on a tablet, and update records of new and existing customers. Previous experience with data services and meter reading is desirable but not essential.

The successful candidate must be located within IP/NR postcodes and hold a full UK driving license with no more than 6 points. You will be contracted to work 40 hours over Monday-Friday, consisting of shifts between 08:00-20:00.

Key Responsibilities
  • Visit properties throughout the day to undertake work on Smart Meters
  • Use a handheld device to carry out tasks and record details of visits on a tablet
  • Update records of new and existing customers
  • Provide excellent Customer Service to meet the standards expected of M Group
  • Adhere to strict health & safety guidelines
  • Calling customers to advise time of arrival
  • Provide accurate information and data via tablet
  • Promote MDS image at all times
  • Be able to recognise health & safety risks and report accordingly


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