Credit and Collections Specialist

2 weeks ago


Colchester, Essex, United Kingdom https:jobs-redefined.cositemap Full time
Job Summary

We are seeking a highly skilled Credit and Collections Specialist to join our team. As a key member of our finance department, you will be responsible for collecting all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met.

Key Responsibilities
  • Collect monies owing from customers who have exceeded credit limits or terms to minimise bad debts
  • Manage complex disputes and escalate higher level disputes to the Credit & Collections Manager / O2C Lead
  • Responsible for achieving the monthly cash collection targets set for your specific section of accounts and for your internal & (where applicable BPO) teams' set of accounts
  • Provide/complete necessary documentation to customers to ensure the payment can be processed
Requirements
  • Strong academic record
  • Experience managing an Offshore (BPO) Credit Control team
  • Knowledge of acquisitions and disposals
  • Solid at building relationships with stakeholders within and outside of the organisation
What We Offer
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning
  • Strong wellbeing support: EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more


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