Customer Support RF Engineer

1 month ago


Cambridge, Cambridgeshire, United Kingdom Forefront RF Full time

About the Role:

We are seeking a highly skilled Customer Support RF Engineer to join our team at Forefront RF. As a key member of our support team, you will be responsible for driving the technical acceptance of our RF solutions at customer sites, providing hands-on support and expert guidance to ensure successful integration of our technology into their products.

Key Responsibilities:

  • Drive the technical acceptance of our RF solutions at customer sites by providing hands-on support and expert guidance.
  • Assist customers with evaluations and design-in efforts to ensure the successful integration of our technology into their products.
  • Collaborate with internal teams to develop the tools and generate the data needed to communicate the value of our solutions to customers.
  • Maintain a high level of organization, ensuring timely task tracking and completion.
  • Engage proactively with customers, identifying challenges, and persistently finding solutions where others may give up.
  • Act as a technical advocate for our customers, ensuring their needs are met and driving long-term product success.

Requirements:

Qualifications:

  • Education and Experience:
    • Solid background in RF engineering, with demonstrable experience in customer-facing roles.
    • Proven experience working with global mobile phone OEMs.
  • Technical Skills:
    • Proficient understanding of antennas, including design, performance, and testing.
    • Strong understanding of RF technologies, including testing, design-in, and performance evaluation.
  • Soft Skills:
    • Excellent problem-solving skills and a tenacious attitude toward finding solutions.
    • Highly organized, task-oriented, and proactive mindset.
    • Strong interpersonal and communication skills, able to articulate technical concepts to both technical and non-technical stakeholders.
  • Preferred Qualifications:
    • Experience in the semiconductor industry or a related technical field.
    • Familiarity with customer support practices and tools.

Benefits:

  • Competitive salary and pension contributions.
  • Company Share Option Scheme.
  • 25 days holiday + bank holidays.
  • Weekly company lunches.
  • Flexible work hours and remote work options.

We believe in equal opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.



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