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Branch Manager Position

1 month ago

Inverurie, Aberdeenshire, United Kingdom MacGregor Industrial Supplies Ltd Full time

MacGregor Industrial Supplies Ltd is seeking a highly skilled Branch Manager to lead the Inverurie Branch. The successful candidate will be responsible for managing the day-to-day operations, introducing strategies to improve performance, productivity, and efficiencies, and attracting new customers while retaining and growing existing ones.

Key Responsibilities:

  • Ensure the showroom is presented in the best way to sell products and services to existing and potential new customers.
  • Establish and maintain customer relationships, handle queries and complaints, and ensure overall responsibility for sales and profit and loss of the Service Workshop.
  • Coordinate and oversee the receiving, selling, and delivery of stock, drive sales, control costs, and achieve margin growth for the Branch.
  • Ensure regular Stock Takes and Cycle Counts are completed, develop and implement special sales activities to reduce excessive stockholdings, and control stock management.
  • Manage the handling of all monies received and credited in all areas of the branch, recruit and retain staff members, and ensure all staff receive a detailed induction and ongoing product and skills training.
  • Set individual objectives to deliver specific targets, engage with staff through team meetings, and communicate new products, service opportunities, customer feedback, and business updates.
  • Lead and manage the activities of the team members, including appraisals, attendance, performance management, and training needs analysis.
  • Engage and communicate with the Senior Branch Manager and the Retail Commercial Director on a regular basis, providing defined management reports and data for presentation at management meetings.
  • Ensure branch compliance with company health and safety and quality assurance procedures, participate in marketing events, and ensure security of the Branch.

Requirements:

  • Previous experience in a management role, ideally in a retail setting.
  • Ability to motivate and inspire a team to continuously achieve sales targets.
  • Previous experience selling industrial equipment and products is an advantage.
  • Previous merchandising skills will be beneficial.
  • Excellent customer service skills, numeracy, literacy, and good IT skills are essential.
  • Ability to analyse business data and provide detailed sales and costs reports.
  • Organised, methodical, and logical approach to tasks, confident decision-making, and ability to respond positively to new challenges and change.

Benefits:

  • Pension Scheme
  • Death in Service Scheme
  • Employee discount
  • Cycle to Work Scheme
  • Discretionary annual bonus, based on company performance
  • Holiday starts at 28 days and increases based on length of service

This role is 40 hours per week, Monday to Friday, plus a Saturday morning rota, with occasional travel to meetings or training at the Inverness Head Office or other Branches.