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Debt Recovery Manager

2 months ago


London, Greater London, United Kingdom Francis Wilks & Jones Full time
Job Title: Debt Recovery Manager

Francis Wilks & Jones is seeking an experienced Debt Recovery Manager to join our team. As a key member of our debt recovery team, you will be responsible for leading and developing our existing team, including people and system development, quality, legal and technical compliance as well as strategy origination and implementation.

Key Responsibilities:

  • Oversee the processing of LBC's in a timely manner by the team, including importing and extracting client data to produce load files.
  • Deal with all pre-issue enquiries for the litigation team, producing automated updating tables for each client and reporting to client as required.
  • Deal with new debt recovery leads through the internet and other sources, completing client take on information and having a clear and confident telephone manner.
  • Drafting of Statutory Demands, Bankruptcy Petitions, Winding-Up Petitions and issuing all debt recovery proceedings for the litigation team.
  • Processing claims through Secure Data Transfer or MCOL up to and including default judgment stage.
  • Running, where required, disputed debt recovery claims.
  • Providing detailed claim breakdowns to clients and debtors, including all costs, late payment interest and compensation and / or contractual interest, when required.
  • Reporting to the Board of FWJ on all aspects of team performance, including client satisfaction, performance against KPIs and business development.

About Us:

Francis Wilks & Jones is a fast-growing, progressive and technologically advanced law firm looking to boost its already substantial debt recovery offering. We work closely with Debt collection companies, SME's, banking & finance clients and Insolvency Practitioners, amongst others, which results in significant volumes of debt recovery work naturally flowing to us.

Requirements:

  • Relevant business, finance, legal or equivalent experience and a proven track record of debt recovery across a variety of industries.
  • Ability to demonstrate recruitment, managerial, motivational, analytical, planning, organisational and problem-solving skills.
  • Detailed knowledge of all forms of debt recovery process, including all legal and non-litigation options as well as relevant regulatory / legal frameworks.

What We Offer:

As a Debt Recovery Manager at Francis Wilks & Jones, you will have the opportunity to work with a dynamic and forward-thinking team, with a focus on delivering exceptional results and building strong relationships with clients. You will also have access to our bespoke debt recovery system, which enables the smooth and effective management of a caseload and the ability to integrate with our clients' accounting & finance platforms.