Senior Claims Manager, AVP
4 weeks ago
Company Overview:
SPE Travelers Management, LTD is a leading insurance company that has maintained its reputation for over 160 years. We value our customers, communities, and employees, and we strive to provide the best possible service. Our company culture is built on innovation and collaboration, and we are looking for talented professionals to join our team.
Job Summary:
We are seeking a highly skilled Senior Claims Manager, AVP - Professional Indemnity and Financial Lines to lead our Complex Claims Team. The ideal candidate will have experience in business line management, formal management experience, and the ability to effectively work through conflict and resolve issues. The successful candidate will be responsible for developing and executing claim philosophy and strategic initiatives, as well as providing legal advice and risk analysis to underwriting teams.
Key Responsibilities:
- Oversee a team of 6 Senior Claim Professionals led by a Team Manager.
- Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or region based on the goals of the organization.
- Contribute guidance and make decisions on claims where the exposure is open-ended or exceeds the authority limits of employees within the organization.
- Work with the Technical Director to manage significant litigation that has the potential for high exposure and visibility.
- Oversee and evaluate national trends, perform historical reviews on large claims, and collaborate with underwriting and actuarial in portfolio analysis for the market segment or individual products.
- Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim recovery strategies.
- Collaborate with the Technical Director and team to ensure that senior management, underwriters, and actuaries are appraised of high-exposure/high-sensitivity losses, claim trends, legal decisions, and issues which may impact the product lines underwriting philosophy and overall industry.
- Provide insight into the review and approval of all Large Loss Memos, Quarterly Claim Reports, and other senior management reports for Claim Business Unit or Product/Regional team.
- Establish standards and policies for business line to ensure rigorous management of ALAE & ULAE.
- Act as the lead liaison between BSI claim and business partners on all new business propositions.
- Lead support for the BSI claim team on all new MGA partnerships acting as BSI Product SME working closely with other claim partners to ensure a smooth onboarding process.
- Lead support to aspects of underwriting relating to indemnity, risk management, collateral, restructuring/unwinding of high-risk account(s), bankruptcy matters/run-off coverages, new account(s), and business initiatives, as applicable to the Business Unit.
- Act as the industry expert by identifying and advising management on legal and regulatory issues that have the potential to impact the industry.
- Collaborate to represent Travelers on sensitive claim matters that involve multiple constituencies or have the potential to gain high visibility inside or outside the company.
- Contribute to the selection of panel counsel in conjunction with Claim Legal to ensure that claims are proactively managed consistent with our claim philosophy to ensure that we are obtaining the best financial results for Bond & Specialty Insurance.
Requirements:
- Prior work experience in business line.
- Formal management experience preferred.
- Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor.
- Ability to make sound decisions and negotiate terms and conditions within designated authority limit.
- Excellent verbal and written communication skills with the ability to clearly communicate with internal and external stakeholders.
- Time management skills with the ability to manage multiple priorities with an attention to detail, data, and analytics.
- Ability to build, foster, and maintain effective and collaborative relationships with colleagues, customers, and business partners.
What We Offer:
SPE Travelers Management, LTD is committed to providing a comprehensive benefits package to our employees. This includes private medical insurance, a retirement plan, holiday entitlement, and a wellness program. We also encourage our employees to get involved in the communities we serve through our volunteer program.
Equal Opportunities Employer:
SPE Travelers Management, LTD is an equal opportunities employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
Application Instructions:
To apply for this position, please submit your resume and cover letter to our website. We look forward to hearing from you.
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London, Greater London, United Kingdom Travelers Full timeAbout the RoleTravelers Europe is seeking a Senior Claims Manager, AVP to lead our Financial and Professionals Lines Complex Claims Team. As a key member of our team, you will be responsible for managing a high-performing team of 6 Senior Claim Professionals and developing the strategy, direction, workflow, and quality of the broader teams, including the...
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London, Greater London, United Kingdom SPE Travelers Management, LTD Full timeAbout the RoleWe are seeking a Senior Claims Manager, AVP to lead our Financial and Professionals Lines Complex Claims Team at SPE Travelers Management, LTD.Key ResponsibilitiesOversee a team of 6 Senior Claim Professionals led by a Team Manager.Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or...
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