Senior Systems Engineer
4 weeks ago
Ttigroup is seeking a highly skilled Senior SysOps Engineer to join our dynamic IT Infrastructure team. The successful candidate will play a critical role in the design, development, and maintenance of our complex services, systems, and infrastructure.
Key Responsibilities:- Technical lead of major SysOps & IT Infrastructure projects, fulfilling scoping, planning, implementation, and hyper-care roles.
- Setup and administration of AWS SysOps tasks within services such as IAM, EC2, RDS.
- Executing and co-ordinating cyber incident response, alongside the Cyber Security team (triage, eDiscovery, Defender 365).
- Project Manage smaller, internal SysOps projects.
- Be an escalation point for all technical SysOps challenges within the IT ServiceDesk and SysOps team.
- Provide 2nd 3rd line support for 365, Windows Servers, Microsoft Roles and Features, such as AD.
- Provide work status reporting and system and service health reporting.
- Define, create, maintain, and enhance systems procedures.
- Provide support and advice to operational infrastructure teams to enable efficient operation and problem resolution.
- Working closely with other members of the IT Infrastructure Team and wider IT team to ensure critical hardware and services are robust and highly available.
- Lead and participate in international IT projects.
- Generating reports and presentations for Senior Management.
- At least 10 years IT experience.
- Experience in M365 services, including: Teams, SharePoint Online, Exchange Online, Entra ID, Power Platform.
- Experience of Windows Server installation, patching, managing, troubleshooting & upgrading.
- Experience of Windows based products and services (Active Directory, BitLocker, DNS, DHCP, Group Policy, PowerShell, WSUS, SQL, RDS).
- Experience of Intune (MDM, EUD Conditional Access and Policies) and AutoPilot Deployments (Windows 10 and/or 11) is desired.
- Experience of one, or a combination of: Microsoft SQL Server, Microsoft Defender, AWS administration, VOIP and call enter software.
- Understanding of LAN/WAN network technology. Knowledge of protocols: TCP/IP, HTTP, FTP, TFTP, DNS, SSH.
- Ability to work with people in multicultural & cross functional environments.
- Ability to work independently.
- Previous experience in a LAN/WAN environment, supporting multiple locations and a 1,000+ end user environment.
- IT related higher education qualification.
- Ability to travel across EU for management tasks, team meetings and ad-hoc project support.
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