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Clinical Support Specialist

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London, Greater London, United Kingdom Guided Solutions Full time
{"title": "Clinical Support Specialist", "description": "Job Summary

We are seeking a highly skilled Clinical Support Specialist to join our team at Guided Solutions. As a Clinical Support Specialist, you will play a critical role in promoting our Vascular portfolio by providing hands-on clinical support and education to doctors.

Key Responsibilities:

  • Develop in-depth knowledge of our product portfolio and related devices.
  • Provide exceptional service to clinical and non-clinical customers.
  • Deliver technical product training to clinical customers and our team on the use of our medical devices.
  • Keep the Sales Manager, DPSM, and Account Specialist informed about product developments and trends.
  • Provide market intelligence and feedback to division personnel in a timely manner.
  • Identify and evaluate new product ideas, providing relevant information to the Sales Manager and Account Manager.
  • Ensure that all new or updated product information is distributed to and understood by customers and the team.
  • Participate in local and international exhibitions, meetings, and lectures, sharing relevant information with the divisional team.
  • Prepare written reports for the Sales Manager as needed.

Requirements:

  • Relevant experience in clinical support is highly desirable.
  • Knowledge of relevant clinical procedures is highly desirable.
  • Ability to interpret clinical data.
  • Excellent communication and interpersonal skills.
  • High level of self-motivation.
  • Good working knowledge of Microsoft Office.
  • Strong language skills, with good written and verbal command of English and other relevant languages.
  • Proven problem-solving skills.
  • Excellent organizational skills.
  • Excellent networking skills.
  • Excellent numeric skills.
  • Availability and willingness to travel extensively on company business, with an average of 3-4 overnight trips per week.
  • Current driving license.
  • Must reside within London or the surrounding area.
", "lang_code": "en"}