Soft FM Contract Manager
6 days ago
We are seeking an experienced and skilled Soft FM Contract Manager to join our team at South West London & St George's Mental Health NHS Trust. As a key member of our facilities team, you will play a vital role in ensuring the smooth operation of our services.
Job DescriptionThe successful candidate will be responsible for monitoring and reporting on contract performance, ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met. This includes:
- Analysing and reporting on Helpdesk jobs
- Providing point-of-contact support for residents within Trust property
- Closely working with other Support Officers to develop and implement a structured Trust Monitoring and Auditing system
You will also be responsible for:
- Maintaining accurate records and reports
- Collaborating with stakeholders to ensure effective communication and service delivery
- Participating in Patient Led Assessments of the Care Environment (PLACE) assessments and meetings
To succeed in this role, you will need:
- Demonstrable experience in contract management, preferably in the healthcare sector
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
A passion for delivering high-quality services and making a positive impact on patient care is essential. If you have the skills and experience we're looking for, please apply now
About UsSouth West London & St George's Mental Health NHS Trust provides expert mental health services to patients across five boroughs. We're proud to offer a supportive and inclusive work environment where our staff can thrive. Our benefits package includes competitive salaries, flexible working arrangements, and ongoing training and development opportunities.
-
Senior Soft FM Contract Director
1 month ago
London, Greater London, United Kingdom COREcruitment Full timeWe are seeking a highly experienced Contract Director to lead our Soft FM contract, worth over £60 million per year. This is a key role within our portfolio, requiring a strong operational understanding of senior soft FM services.The successful candidate will oversee all soft FM elements, including catering and cleaning, and will be responsible for leading...
-
Senior Soft FM Operations Manager
6 days ago
London, Greater London, United Kingdom COREcruitment Ltd Full time £100,000Senior Soft FM Operations RoleWe are working with a leading national catering and soft FM provider on a key contract within their portfolio that requires an established Soft FM operator who can lead from the front.This is a large and multifunctional contract to the tune of £60 million+ per year, overseeing all soft FM elements including catering and...
-
Senior Soft FM Operations Director
4 weeks ago
London, Greater London, United Kingdom COREcruitment Ltd Full timeAbout the Role:As Senior Soft FM Operations Director, you will oversee a large and multifunctional contract worth over £60 million per year, encompassing soft FM elements such as catering and cleaning. This is a client-focused position that requires a strong, hands-on leader who can motivate staff and drive client satisfaction.About the Ideal Candidate:We...
-
Operations Manager
7 days ago
London, Greater London, United Kingdom Insight Executive Group Full timeJob Title: Operations Manager - Soft FM ServicesEarn a competitive salary of £72,000 plus car and bonus in East London & Herts.About the Role:We are seeking an experienced Operations Manager to lead our Soft FM services team. As Operations Manager, you will be responsible for delivering efficient and effective services across our healthcare portfolio.Key...
-
Soft FM Operations Manager
6 days ago
London, Greater London, United Kingdom COREcruitment Ltd Full timeAbout the Opportunity">We are seeking an experienced General Manager to lead our Soft Facilities Management contract in London. As a key member of our team, you will be responsible for overseeing day-to-day operations across all departments, including retail catering, cleaning, portering, security, pest control, linen, and helpdesk services.Key...
-
Contract Director
4 weeks ago
London, Greater London, United Kingdom Compass Group UK & Ireland Full timeJob Title: Contract DirectorLocation: LondonJob Summary:We are seeking an experienced Contract Director to lead our Soft Facilities Management (FM) services in partnership with NHS hospitals. The successful candidate will be responsible for managing the efficient and effective delivery of soft FM services, including cleaning, catering, portering, security,...
-
Senior Soft Facilities Manager
6 days ago
London, Greater London, United Kingdom COREcruitment Ltd Full time**Contract Director Opportunity**We are seeking an experienced Contract Director to manage a complex £60 million+ per annum soft FM contract. The successful candidate will oversee all soft FM elements, including catering and cleaning, for a national catering and soft FM provider.As a key member of the leadership team, the Contract Director will be...
-
Senior Soft Facilities Manager
4 weeks ago
London, Greater London, United Kingdom COREcruitment Ltd Full timeJob OverviewAt COREcruitment Ltd, we are seeking a highly experienced Contract Director to lead our client's large and complex soft FM contract.This role requires a seasoned professional with a strong operational understanding of senior soft FM, preferably with experience in managing contracts in excess of £50 million across multiple soft FM services.The...
-
Senior Soft Facilities Manager
4 weeks ago
London, Greater London, United Kingdom COREcruitment Ltd Full timeContract Director OpportunityWe are currently seeking an experienced Contract Director to lead our Soft FM services. This is a key contract within our portfolio requiring a strong operational leader with a proven track record in soft facilities management.About the RoleThis is a large and multifunctional contract with a budget of £60 million+ per year. The...
-
Soft FM Services Coordinator
3 days ago
London, Greater London, United Kingdom Central and North West London NHS Foundation Trust Full timeAbout the JobWe are seeking a highly motivated and organized individual to fill the position of Estate and Facilities Officer at Central and North West London NHS Foundation Trust. The successful candidate will be responsible for coordinating the day-to-day activities of our Soft FM services team.Key ResponsibilitiesOrganize and prioritize tasks to meet...
-
Soft Services FM Director
1 month ago
London, Greater London, United Kingdom Tavistock and Portman NHS Foundation Trust Full timeJob SummaryThe Soft Services FM Manager will lead and manage the delivery of soft services functions, including cleaning, security, portering, mail, reception, catering, grounds, and pest control. The postholder will be responsible for ensuring the highest standards of services are provided and for the ongoing review and updating of work-related schedules...
-
Soft Facilities Management Director
3 weeks ago
London, Greater London, United Kingdom undisclosed Full timeJob Title: Contract DirectorLocation: UndisclosedPay: Competitive plus BenefitsWe are dedicated to delivering high-quality products and services to our clients while fostering a dynamic and inclusive workplace.As we continue to expand, we are looking for experienced, commercially-minded Contract Directors to collaborate with our teams, managing the full Soft...
-
Senior Soft Facilities Manager
4 weeks ago
London, Greater London, United Kingdom Compass Group UK & Ireland Full timeWe are committed to delivering exceptional services to our clients while fostering a dynamic and inclusive work environment. As we continue to expand, we are seeking experienced Commercial Managers to collaborate with our NHS teams, ensuring the efficient and effective delivery of Soft Facilities Management (FM) and Retail services.Key responsibilities...
-
Soft Facilities Management Lead
7 days ago
London, Greater London, United Kingdom COREcruitment Full timeJob DescriptionWe are seeking a highly experienced General Manager to lead our Soft FM contract, covering all service streams and working closely with a well-established and dedicated team. The ideal candidate will have management experience within soft FM, preferably with a focus on cleaning and catering, as well as financial understanding and P&L...
-
Contract Proposal Manager
1 week ago
London, Greater London, United Kingdom BAM Construct & Ventures UK Full timeJob OverviewWe are seeking an experienced Contract Proposal Manager to join our team in the UK FM sector. This role will involve leading the preparation and submission of high-quality tenders for soft, hard, and integrated FM contracts.About the RoleThe successful candidate will be responsible for developing comprehensive FM service delivery models, writing...
-
Senior Contract Director
7 days ago
London, Greater London, United Kingdom undisclosed Full timeWe are dedicated to delivering high-quality services to our clients while fostering a dynamic and inclusive workplace. As we continue to expand, we are looking for experienced Contract Directors to collaborate with our NHS teams, managing the full Soft Facilities Management (FM) and Retail functions in partnership with our hospitals.Key...
-
Senior Contract Manager
1 month ago
London, Greater London, United Kingdom FM Conway Full timeFM Conway is a leading provider of transportation solutions, and we are currently seeking a highly skilled Senior Contract Manager to join our Street Lighting division in London.The successful candidate will be responsible for overseeing the contracts and implementing street lighting and electrical works, while developing the street lighting business...
-
London, Greater London, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full time**Job Summary**We are seeking a Strategic Sourcing Manager to lead the procurement of hard and soft facilities management services across EMEA. As a key member of our team, you will be responsible for developing and implementing strategic procurement plans, negotiating contracts, and managing relationships with suppliers.**Responsibilities:**Develop and...
-
Senior Contracting Manager
1 month ago
London, Greater London, United Kingdom FM Conway Full timeFM Conway is seeking a Senior Contracts Manager to oversee Term Maintenance operations, including footway paving, carriageway re-surfacing, public realm projects, and traffic projects.Key Responsibilities:As our Senior Contracts Manager, you will be the key point of contact for all operational contracts. Your duties will include:Managing and maintaining...
-
Senior Account Manager: Leading FM Services
3 weeks ago
London, Greater London, United Kingdom Pareto FM Full timeAt Pareto FM, we seek an exceptional Senior Account Manager to lead our FM services with strategy and expertise. As a key member of our team, you will be responsible for managing and growing our client relationships, ensuring exceptional service delivery and driving business growth.Key ResponsibilitiesDevelop and implement strategic plans to drive business...