Soft FM Contract Manager

6 days ago


London, Greater London, United Kingdom South West London & St Georges Mental Health NHS Trust Full time
About the Role

We are seeking an experienced and skilled Soft FM Contract Manager to join our team at South West London & St George's Mental Health NHS Trust. As a key member of our facilities team, you will play a vital role in ensuring the smooth operation of our services.

Job Description

The successful candidate will be responsible for monitoring and reporting on contract performance, ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met. This includes:

  • Analysing and reporting on Helpdesk jobs
  • Providing point-of-contact support for residents within Trust property
  • Closely working with other Support Officers to develop and implement a structured Trust Monitoring and Auditing system

You will also be responsible for:

  • Maintaining accurate records and reports
  • Collaborating with stakeholders to ensure effective communication and service delivery
  • Participating in Patient Led Assessments of the Care Environment (PLACE) assessments and meetings
Requirements

To succeed in this role, you will need:

  • Demonstrable experience in contract management, preferably in the healthcare sector
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills

A passion for delivering high-quality services and making a positive impact on patient care is essential. If you have the skills and experience we're looking for, please apply now

About Us

South West London & St George's Mental Health NHS Trust provides expert mental health services to patients across five boroughs. We're proud to offer a supportive and inclusive work environment where our staff can thrive. Our benefits package includes competitive salaries, flexible working arrangements, and ongoing training and development opportunities.



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