Retail Sales Associate

4 weeks ago

London, Greater London, United Kingdom Skin + Me Full time
Unlock Your Potential as a Skincare Specialist

We're seeking a highly skilled and motivated individual to join our team as a Skincare Specialist at Skin + Me. As a key member of our retail team, you'll be responsible for delivering exceptional customer service, providing expert product knowledge, and building strong relationships with customers to drive sales and achieve business goals.

Key Responsibilities:
  • Provide first-class customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain in-depth knowledge of our skincare products, including ingredients, formulations, and benefits.
  • Build strong relationships with customers, understanding their skincare needs and preferences to provide personalized recommendations.
  • Work collaboratively with colleagues to achieve team targets and contribute to a positive and supportive store environment.
  • Participate in ongoing training and development opportunities to enhance product knowledge and sales skills.
What We Offer:
  • A competitive salary and commission structure.
  • Highly discounted Skin + Me products for personal use and sharing with friends and family.
  • Exclusive training and development opportunities to enhance product knowledge and sales skills.
  • A pension scheme and healthcare cash plan, including mental health and wellbeing support.
  • An employee referral scheme and opportunities to work with a dynamic and supportive team.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A sales-driven mindset, with resilience and drive to continuously meet and exceed targets.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.

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