Operational Leader

2 weeks ago


London, Greater London, United Kingdom City Pub's Full time

Exceptional Customer Service and Team Leadership

The City Pub Group is a dynamic hospitality company committed to delivering exceptional customer experiences in our stylish, food-focused pubs. As an Operational Leader, you will play a pivotal role in driving the success of our team and continuing our pub's reputation for excellence.

About the Role

We are seeking a motivated and experienced leader to join our team as an Operational Leader. This exciting opportunity will see you taking charge of a dynamic team, working closely with colleagues to deliver outstanding customer service and driving sales growth through effective people management.

Key Responsibilities

  • To manage and motivate a high-performing team, promoting a culture of excellence and teamwork
  • To ensure seamless day-to-day operations, maintaining high standards of customer service and quality control
  • To identify opportunities for growth and implement initiatives to drive sales and revenue
  • To work collaboratively with colleagues to achieve business objectives and contribute to the overall success of the pub

What We Offer Our Operational Leaders:

In return for your expertise and dedication, we offer a competitive salary package including:

  • A generous salary of £35,000 - £45,000 per annum, based on experience
  • A comprehensive benefits package, including 28 days' holiday per year, pension scheme, and employee assistance programme
  • Ongoing training and development opportunities to support your career growth and progression
  • 50% discount on food, drink, and accommodation across all City Pub Group sites

Requirements

To be successful in this role, you will need:

  • A proven track record of leadership and team management, with a strong focus on customer service
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines
  • Passion for delivering exceptional customer experiences and driving business growth

About Us

The City Pub Group is a progressive and innovative hospitality company, dedicated to creating memorable experiences for our customers. We believe in investing in our people, providing ongoing training and development opportunities to support their career growth and progression. If you are a motivated and experienced leader looking for a new challenge, please apply today


  • Operations Leader

    3 weeks ago


    London, Greater London, United Kingdom Stacatruc Full time

    Are you ready to drive operational excellence in a dynamic business environment?We are seeking a talented Operations Leader to join our team at Stacatruc, a forward-thinking employer committed to equality, diversity, and inclusion.As an Operations Leader, you will play a key role in leading our operational team to achieve exceptional service and sustainable...

  • Operational Leader

    9 hours ago


    London, Greater London, United Kingdom Illume Recruitment Full time

    This is an exciting opportunity for a talented and experienced Operational Leader to join our client, a leading contract caterer in London. As a key member of the management team, you will be responsible for overseeing the day-to-day operations of one of their prestigious venues.As Operational Leader, your primary focus will be on delivering exceptional...


  • London, Greater London, United Kingdom First Clinical Ltd Full time

    Operational Transformation LeaderAt First Clinical Ltd, we are seeking an exceptional Operational Transformation Leader who will drive business growth and clinical excellence. With over 10 years of experience in strategic Healthcare, the successful candidate will lead operational and project management initiatives, ensuring seamless delivery of high-quality...

  • Operational Leader

    4 weeks ago


    London, Greater London, United Kingdom COREcruitment Full time

    A dynamic and engaging attraction in Norfolk is seeking a seasoned General Manager to oversee daily operations and drive business growth.This exciting role requires a charismatic leader who can foster a positive team culture, ensure exceptional customer service, and maintain a high-performing team.Key Responsibilities:Ensuring seamless park operations,...

  • IT Operations Leader

    10 hours ago


    London, Greater London, United Kingdom State Street Corporation Full time

    We are seeking an experienced IT Operations Leader to join our team at State Street Corporation. This is a critical role in ensuring the delivery of high-quality technical services to our clients. The successful candidate will be responsible for leading a team of IT operations professionals, providing business/functional support for investment management or...


  • London, Greater London, United Kingdom Everyman Full time

    Everyman Cinema is seeking a dedicated Cinema Operations Leader to join our team. As a leader in our operations, you will be responsible for delivering exceptional customer experiences and ensuring the smooth running of our venues. Key responsibilities include supporting the venue management team, delivering training to new team members, and delegating tasks...


  • London, Greater London, United Kingdom Watches of Switzerland Full time

    At Watches of Switzerland, we are seeking an experienced Aftersales Operations Leader to join our team. In this critical role, you will be responsible for driving operational efficiency and delivering results-driven performance.The ideal candidate will have a proven track record in aftersales management, with expertise in managing operating costs,...


  • London, Greater London, United Kingdom Maison Estelle Full time

    Maison Estelle, a Grade I-listed Georgian townhouse in Mayfair, seeks a Restaurant Operations Leader to provide leadership and management for the restaurant.Key ResponsibilitiesEnsure smooth operational running of the outlet, delivering an excellent and memorable experience for members.Manage day-to-day operations and activities within the restaurant,...


  • London, Greater London, United Kingdom Hyper Recruitment Solutions Full time

    Job DescriptionAs a highly skilled Planning and Operations Leader, you will be at the forefront of managing the site's logistics supply, planning, and operations. Your primary focus will be on developing and implementing effective logistics strategies to drive operational excellence and efficiency.Main Duties and ResponsibilitiesLead and manage...


  • London, Greater London, United Kingdom Progress Sales Recruitment Ltd Full time

    Sales Operations LeaderWe are seeking an experienced Sales Operations Leader to join our team at Progress Sales Recruitment Ltd. The ideal candidate will have a proven track record in sales operations, preferably in the medical device/pharmaceutical industry.Main Responsibilities:Act as the lynchpin between departments to facilitate revenue target...


  • London, Greater London, United Kingdom Warman O'Brien Full time

    Unlock Your Potential in Clinical OperationsWarman O'Brien, a global leader in Life Sciences recruitment, connects top talent with Biotech, Pharma, and Clinical Research Organisations across the UK, Europe, USA, and APAC.Exclusive Opportunities for Senior Clinical Operations ProfessionalsAccess unique career opportunities, expert guidance, and industry...


  • London, Greater London, United Kingdom IDEX Consulting Full time

    Senior Operational Leader OpportunityIDEX Consulting, a leading estate planning and trusts business, is seeking a seasoned senior operational leader to drive strategic growth and excellence in their Hertfordshire-based team.Key Responsibilities:Provide strategic leadership and operational oversight to ensure high-quality service delivery and...


  • London, Greater London, United Kingdom Byron Full time

    We're looking for a Restaurant Operations Leader to support our General Managers in delivering exceptional guest experiences and driving business growth.Key responsibilities include:Leading high-performing teams to achieve sales and customer satisfaction targetsDeveloping and implementing restaurant operations strategies to optimize efficiency and...


  • London, Greater London, United Kingdom Zotefoams Full time

    Job Summary:As a Service Operations Leader at Zotefoams plc, you will be responsible for overseeing the operation of our cellular material technology services. This includes managing the use of Google services and ensuring compliance with data protection regulations. Key Responsibilities:• Manage the use of Google services and ensure compliance with data...


  • London, Greater London, United Kingdom COREcruitment Full time

    Senior Operations Leader:COREcruitment is seeking a highly skilled Senior Operations Leader to join our team. As a key member of our team, you will be responsible for leading the day-to-day operations of a luxury care private members club in London.• Salary: up to £100,000 + bonus• Location: LondonThe ideal candidate will have extensive experience in...


  • London, Greater London, United Kingdom Nestle Operational Services Worldwide SA Full time

    Key Responsibilities:Drive the commercial success of the boutique by developing and executing strategic plans.Champion a culture of outstanding service and quality customer experience, ensuring every customer interaction is elevated.Be a proud and passionate brand ambassador for the Nespresso brand.Manage internal and external stakeholder relationships to...

  • Hub Operations Leader

    11 hours ago


    London, Greater London, United Kingdom ASSOCIATION OF COMMONWEALTH UNIVERSITIES Full time

    **About Us**The Association of Commonwealth Universities is a global education network that promotes collaboration and cooperation among its member institutions. Our flagship international mobility programme enables tens of thousands of students from schools, colleges, and universities to access international study and work opportunities.We are seeking an...


  • London, Greater London, United Kingdom undisclosed Full time

    At our undisclosed company, we are looking for a seasoned Freight Operations Leader to oversee key aspects of our freight forwarding business. As a seasoned professional, you will have experience in managing financials, driving growth, and ensuring compliance in a fast-paced environment.Key Responsibilities:Financial Management: Oversee P&L and budgeting,...


  • London, Greater London, United Kingdom Le Labo Full time

    Are you a natural leader looking for a new challenge? We are seeking a Retail Operations Leader to join our team at Le Labo. As a key member of our management team, you will be responsible for driving business results and ensuring exceptional customer experiences.Job OverviewThe ideal candidate will have a strong background in retail operations, preferably...


  • London, Greater London, United Kingdom The May Fair Hotel Full time

    Our prestigious May Fair Hotel in London is seeking a highly skilled and ambitious Restaurant Operations Leader to join our dynamic team. This exciting role offers a unique opportunity to develop the concept of our destination restaurant, the May Fair Kitchen, from a service and operational perspective.We are committed to delivering an exceptional dining...